Lead Analyst - AI Change Management

Location:

In office 5 days a week in Orange, CT or Boston, MA. The base salary range for this position is dependent upon experience and location, ranging from: $141,120 to $176,400 in Orange, CT $147,520 to $ 184,400 in Boston, MA

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses 12%
• 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

For more information please visit:
Benefits - Avangrid

Lead, AI Change Management is responsible for leading transformation change management activities that enable business adoption of digital, data, and Artificial Intelligence (AI) enabled ways of working across the utility enterprise. This role partners with business stakeholders, Data & AI, Enterprise Architecture, People & Organization, Communications, Legal/Compliance, Talent, and Information Technology to assess change impacts, design adoption strategies, build stakeholder alignment, and ensure sustainable adoption of transformation initiatives.

This role translates transformation goals into practical change plans, communication and training approaches, readiness metrics, and stakeholder engagement activities that drive measurable value realization while supporting responsible AI adoption and risk‑aware change practices.

• Transformation change strategy & execution:
  Develop and execute structured change management strategies for enterprise transformation initiatives, including digital, data, process, and AI-enabled programs; define change approach, roadmap, adoption plan, and success measures.
• AI change management & responsible adoption:
  Lead change activities that help employees understand, trust, and effectively adopt AI capabilities, including role‑based impacts, responsible use expectations, human‑in‑the‑loop practices, model limitations, privacy, security, and governance requirements.
• Stakeholder engagement & alignment:
  Identify and manage stakeholder groups across operations, customer, corporate functions, OT, IT, HR, legal/compliance, and leadership; facilitate engagement sessions, readiness discussions, and feedback loops to secure alignment and reduce adoption risk. Develop and manage business change champion and AI ambassador networks to accelerate adoption, gather feedback, identify resistance, and promote best‑practice sharing across the enterprise.
• Change impact assessment & readiness:
  Assess current‑state processes, operating model impacts, role changes, skills gaps, adoption barriers, and resistance points; translate findings into readiness plans, mitigation actions, and targeted interventions. Integrate change management activities into agile delivery, product development, release management, and business deployment processes to ensure adoption planning begins early in the initiative’s lifecycle.
• Communications & training enablement:
  Partner with Communications, P & O, business leaders, and program teams to develop clear messaging, leadership talking points, training materials, user guides, office hours, and adoption campaigns that support successful transition.
• Business process redesign & adoption support:
  Support process redesign and operating model changes needed to embed transformation outcomes into day‑to‑day work; coordinate with business teams to align procedures, controls, accountabilities, and adoption milestones.
• Metrics, value realization & adoption monitoring:
  Define and track change adoption KPIs, including stakeholder readiness, training completion, usage, proficiency, satisfaction, behavior change, operational impact, and value realization; prepare executive‑ready reporting and insights. Analyze user adoption…