LPN - Clinical Team Assistant

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The Team Assistant will be responsible for providing clinical, clerical and administrative support necessary to ensure efficient delivery of care for the patients and staff of the home care interdisciplinary team.

• Assist in HHA orientation at the direction of the RN. Monitor RN supervisory visit compliance via scheduling procedures.
• Perform patient-centered scheduling duties, utilizing the scheduling system, and assign cases to appropriate interdisciplinary team members. Ensure visits are scheduled for patients appropriately, within agency standards for initiation of services, and maintain appropriate coverage for patient visits.
  • Track and review field staff schedule daily and adjust as necessary to drive productivity and LPN usage.
  • For NP visits (f2f), check and verify/assign f2f visit for patients that are in the certification window ongoing into the 3rd benefit period.
  • IDT Prep: assign the patients to the list, update the curriculum and send it out to staff for IDT.
  • Handle POP audits: audit and track the SOC paperwork and update tracking sheets accordingly.
  • Ensure field notes are timely.
  • Review DME and pharmacy utilization for cost effectiveness and appropriateness.
  • Maintain effective communication with field staff and supervisors.
  • Handle complaints including documentation and follow-up.
  • Assist supervisor with calls and other administrative tasks as needed.
  • Perform patient-centered clinical support for supervisors and clinical staff to include:
    • Answer and triage calls from field staff, patients/families, and medical offices.
• Coordinate care between disciplines as directed by RNCM.
• Document medical interactions.
• Problem solve clinical, administrative and customer service issues.

• Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits)
• Opportunities for professional development and training to advance your career.
• Supportive and collaborative work environment that values compassion and empathy.
• The satisfaction of making a profound difference in the lives of patients and their families.

• Family-Centered Culture:
  At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.

Graduate of an accredited LPN program. The employee has the required licensure, education, training, and qualifications required by rule, regulation, law and/or statute to qualify for the role in their state. Minimum of 2-3 years previous office/scheduling experience preferably in a Healthcare Environment. Medical terminology knowledge and ability to research new terms. Computer experience includes proven ability to learn a computerized system.

Previous experience with Excel and Word. Excellent communication and organizational skills. Ability to handle multiple tasks, work at a fast pace with attention to detail and accuracy. Excellent interpersonal and customer service skills.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care

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