Project Management Lead

Sourcing and Onboarding Lead @ PFP Services

The Project Management Lead oversees the planning, execution, and delivery of high-impact, cross‑functional initiatives. This role establishes project management best practices, leads our project management function, and ensures strategic alignment across the business. The ideal candidate is a strong leader, a systems thinker, and a champion of consistency, accountability, and continuous improvement.

This position plays a critical role in building a durable, scalable project delivery function while providing executive visibility into organizational priorities.

• Lead, mentor, and coach a team of Project Managers and Coordinators.
• Build and maintain standardized PMO processes, templates, governance, and workflows.
• Oversee project portfolio prioritization and cross‑department resource allocation.
• Partner with senior leadership to ensure alignment between projects and strategic goals.
• Drive PM reporting, project reviews, and post‑implementation evaluations.
• Establish portfolio intake, gating, KPIs, risk management, and compliance visibility.
• Develop executive dashboards and scorecards; leverage Earned Value Management and forecasting.
• Champion continuous improvement and raise project delivery maturity across the enterprise.

• Direct and manage complex, high‑impact projects involving multiple business units.
• Ensure projects meet scope, schedule, budget, and quality standards.
• Proactively identify risks, issues, dependencies, and resource gaps.
• Lead steering committee updates and executive communications for critical initiatives.

• Strengthen collaboration between business, technical, and operational stakeholders.
• Evaluate and implement tools, systems, and processes to drive PM efficiency.
• Maintain operating rhythms (cadence, reviews, retrospectives) and project repositories.
• Support escalations, change management efforts, and adoption strategies.

• 7+ years of progressive project management experience, including 2+ years in a leadership capacity.
• Proven success managing strategic, cross‑functional projects in regulated or compliance‑sensitive industries.
• Bachelor’s degree in Business, Project Management, or related field.
• PMP or CAPM certification required.

• Experience in financial services, insurance, or similar industries.
• Experience implementing enterprise project management tools and systems.
• Strong leadership, coaching, and influence without authority.
• Exceptional organizational, analytical, and decision‑making skills.
• Expertise in portfolio management, KPI design, and executive communication/storytelling.
• Ability to design governance models and project management methodologies.
• Strong collaboration, change management, and stakeholder alignment skills.
• Familiarity with EOS operating practices.
• Excellent written and verbal communication skills.
• Demonstrated integrity, accountability, and alignment with company core values:
  Caring, Integrity, Drive, Passion, Resilience.

* Failure to pass an internet speed test will suspend the employment onboarding process, as all employees are required to have a secure and reliable internet connection*

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