PartTime Customer Service Tax Representative

We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.

• Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
• Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
• Assist clients with the completion and submission of tax-related documents.
• Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
• Keep detailed and accurate records of client interactions and transactions.
• Collaborate with the tax team to address and resolve complex client issues.
• Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.

• High school diploma or equivalent.
• Prior experience in customer service, preferably in a financial or tax setting.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office.
• Basic understanding of tax principles and regulations.

The office is open Monday‑Saturday from 9:00 am‑8:00 pm.

This is a part‑time job offering 25‑30 hours a week with a flexible schedule; however, once the schedule is set employees are expected to be there when scheduled.

This is a 2‑3 month (6‑12 weeks) assignment during tax season, to begin the first week of January 2026
. Applicants must be willing to commit to the full length of the assignment.

• Must provide 3 professional references immediately after completion of the initial phone interview.
• All applications must have a complete current resume attached and be a Texas or Louisiana resident.
• Valid driver’s license and Social Security card.
• Your resume must detail your experience.