Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and products.
• Check product quality and freshness, review "sell by" dates.
• Properly use kitchen equipment including stoves, scales, fryers, and steamers.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay informed about current ads and promotions.
• Maintain knowledge of products and assist customers with questions and suggestions.
• Monitor inventory and stocking conditions.
• Ensure proper temperatures in cases and coolers, maintain logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment, manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Experience

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

We are committed to diversity and inclusion. Join us and be part of a team that values respect, honesty, integrity, diversity, inclusion, and safety.