Assistant Terminal Agency Coordinator

General Description

The Assistant Terminal Agency Coordinator (ATAC) assists the Terminal Agency Coordinator and ensures NCIC rules, regulations and requirements are followed. The role involves processing the release of public information and open records requests, performing data entry related to records, and serving as the point of contact for NCIC validations and other NCIC‑related matters. Duties include general and specialized office support, clerical and technical work, transcription, editing and retrieval of confidential law enforcement data, recordkeeping, and public assistance at the front counter and telephone.

• Collect, record, transcribe, maintain, process, edit, retrieve, and distribute technical and confidential law enforcement data and information, including police reports, citations, warrants, protective orders, and subpoenas.
• Enter, maintain and retrieve data, reports and information in automated law enforcement records systems, including an RMS.
• Maintain an accurate list of operators with CJIS Network access and ensure all certified operators keep current certifications.
• Assign usernames and passwords for CJIS/NCIC systems to current and new employees; maintain and update these credentials.
• Assist in administering Security Awareness Training for all agency employees and ensure all new employees are fingerprinted and receive training.
• Prepare NCIC statistical information for the annual budget and support NCIC file retention limits and related documents.
• Assist in preparing for and conducting NCIC bi‑annual and tri‑annual audits by SLED and the FBI; verify accuracy of NCIC entries and ensure they are made within FBI time limits.
• Verify documents for vehicle releases; run records for background checks, arrestees, suspects for warrants, driving records and criminal history; assist officers with RMS checks.
• Assist with police file and record management, including destruction, transformation to microimaging, scanning reports and implementing file record management systems and programs.
• Provide administrative and office support functions, maintain accurate records, logbooks, receive packages, open and distribute mail, and provide materials to other agencies.
• Assist, provide information and respond to questions from the public, departmental staff and agencies; answer and forward calls, take and provide phone messages.
• Type correspondence, reports, forms and other documents from drafts, notes, dictated tapes or brief instructions; compose letters as needed.
• Assist courts with entering and maintaining protective orders; process background requests for the Department of Social Services, the Solicitor’s Office and other personnel; pull radio and phone recordings from the Integrated Computer System.
• Enter warrants, guns, vehicles, missing persons, boats, identity theft files, violent persons and protective orders.
• Attend training, conferences and meetings as required; assist in disseminating training for privacy, security, Criminal History Record Information (CHRI) and NCIC terminal use.
• Maintain procedural updates received from NCIC and perform other duties as directed by the Terminal Agency Coordinator or supervisor.

This position has no supervisory responsibilities.

• NCIC certification requirements, general law enforcement practices, federal, state and agency policies and procedures.
• Open Records Act, personnel laws, county and sheriff’s office personnel procedures.
• Independent and team work ability, data collection and analysis, classroom and individualized training delivery, supervision of personnel.
• Public interaction, typing, report preparation, and maintaining confidential information.
• Effective communication, logical and scientific thinking, proficiency with mathematical concepts.

High School Diploma or GED. No previous dispatch experience required; customer service or sales experience preferred. 18 years of age. Valid SC driver’s license, registered SC voter, resident of Orangeburg County. Fluency in English. Clean criminal record (no felonies, serious misdemeanors or moral…