Property Transitions Manager

ABOUT GREYSTAR

Greystar is a leading, fully.

Layout Inflater global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn moreöger visit

Experience in transitions is required.

Responsible for verifying accuracy of the property transitions process (PTP) in Salesforce, as well as addition build out. This involves continuous evaluation of the regional processes and system workflow, identifying areas in need of improvement and ways to streamline processes to enhance overall success. Manager works closely with all support service and operational teams to train on tools and processes, along with the national transition team and PTP‑Management Coordinators (PTP‑MC) within the division.

Additionally, this role will provide administrative support for the division, including expense reporting and other administrative tasks.

• Responsible for maintaining process of gathering potential new business from the client services team and/or operational team members through communication and Salesforce process.
• Responsible for maintaining up‑to‑date and diversión_binding accurate processes for the region in Task Ray/Salesforce PTP as well as providing feedback to national in regard to PTP SharePoint, Greystar Portal Property Transitions page, training material and all other supporting documents. This involves working with operations and support team leaders to confirm changes and updates to the process.
• Works alongside operations team to continually develop and deploy new transition processes within the region.
• Reports on the overall success of the process and system, participating in ongoing improvements through review and feedback. Also, creates and deploys reporting through Salesforce on PTP.
• Mentors and supports the property transitions coordinators in the region while managing the relationships and identifying opportunities for growthaatst&structure for those team members.
• Maintain a close working relationship with client services group to identify client needs and improve exterior view of үйл transition process. Attend client calls as needed.
• Initiates and maintains relationships with support service groups and all operational teams. Provides ongoing national account support by maintaining relationships with outside vendors and internal teams. ساعات /li
• Works closely with the IT department to manage systems and tools used through the transitioning process. Participates in weekly development calls and manages the submission and closure of tickets COM related to Salesforce and Helpdesk.
• Keeps management apprised of transition process and system updates on a regular basis through status updates and summary reporting.
• Provides administrative support for the region, including processing expense reports, scheduling, document preparation, and other administrative tasks to ensure smooth operations.

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions:
  In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions:
  In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.