Generator Technician

Summary

National Power is accepting applications to fill a Generator Service Technician opening in our Charleston, SC market. Under the general direction of and reporting to the CISV Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment.

Core duties and responsibilities include the following. Other duties may be assigned.

• HS Diploma required;
  Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred.

• Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
• Must be able to account for time spent on jobs and travel.
• Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines.
• Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s).
• The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.
• Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Good problem-solving during emergency situations or situations with limited resources.
• Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required.
• Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality and safety.

• The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)
• Frequently work near moving mechanical parts.

• Lifting and carrying heavy objects, up to 75lbs, will be required.
• Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
• Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Entering text or data into a computer or other machine by means of a keyboard.
• Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
• Moving about on hands and knees or hands and feet to enter restricted spaces.
• Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks.
• Clarity of vision (i.e., working with small objects or…