Part-Time Customer Service at Plumbs

Position: Part-Time Customer Service Role at Plumbs Up
Join Plumbs Up Plumbing & Drains as a part-time Customer Service Representative, where you’ll support customers and manage service calls in a hybrid work environment.

This position is ideal for someone who is organized and friendly, with a minimum of 2–3 years of experience in dispatching or booking service appointments. You'll be a key player in delivering exceptional customer service while maintaining clear communication with our field staff and managing schedules seamlessly.

Key Responsibilities:

• Answer incoming customer calls professionally

• Book service appointments accurately and efficiently

• Provide exceptional service to every customer

• Communicate effectively with field staff and technicians

• Adjust scheduling as required to meet customer needs

Requirements:

• 2–3 years of experience in customer service or dispatching

• Strong communication and customer service skills

• Highly organized with great attention to detail

• Ability to multitask in a fast-paced environment

• Experience with Service Titan is an asset

Bring your organization and customer support skills to Plumbs Up while enjoying a flexible, supportive work environment.
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