Office Specialist ; Bilingual Spanish; Sandy Clinic

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, October 19, 2026.

Please Note:

The Final date to receive applications may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

Annual Pay Range: $55,196.86016 - $69,738.94512

Hourly Pay Range: $26.536952 - $33.528339

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County’s Health Centers Division is seeking a Bilingual Office Specialist 2 to provide exceptional front-line support at our Sandy Health Center. In this role, you will be an essential part of our patient care team—welcoming community members, managing appointments, processing records, and ensuring accurate, timely administrative support to clinic operations.

Our ideal candidate is a strong communicator who excels at multitasking, delivers outstanding customer service, and values working in an environment dedicated to health equity and high-quality care. If you are detail-oriented, adaptable, and committed to serving a diverse population, we encourage you to apply and make a meaningful impact in your community.

Required

Minimum Qualifications / Transferrable

Skills:

• Minimum of two (2) years of relevant experience in a healthcare call center, medical office, or clinical administrative support setting that would provide the required knowledge and skills to perform the duties of the job.
• Minimum of one (1) year of direct experience handling high volume of calls- answering patient questions, routing clinical messages and scheduling medical appointments.
• Bilingual fluency in Spanish & English (bilingual skills to be validated/tested at time of interview and/or selection).
• Experience with EPIC (Electronic Health Records System).

Preferred Special Qualifications/ Transferrable

Skills:

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across teams.
• Exceptional organizational skills with attention to detail and the ability to manage multiple priorities.
• Demonstrated experience in a clinical setting with a strong understanding of confidentiality and HIPAA compliance.
• Proven ability to work independently, troubleshoot issues, and solve problems efficiently.

Pre-Employment Requirements:

• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

* For Veterans qualified for Veteran’s Preference:
If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

• Provide bilingual (English/Spanish or specified language) assistance to ensure clear communication and access to services.
• Support Behavioral Health, Dental and Primary Care.
• Greet and assist patients, visitors, and families in a professional manner.
• Check patients in and out, verify demographics, update records, and manage patient flow.
• Collect co-pays, issue receipts, and follow established cash-handling procedures.
• Answer incoming phone calls, respond to inquiries, and…