Bilingual Office Specialist ; Health Centers Behavioral Health Clinic)

This Job Posting closes at 11:59p.m. (Pacific Time) on Monday, October 26, 2026.

Please Note:

The Final date to receive applications may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.

• Annual Pay Range: $55,196.86 - $69,738.95
• Hourly Pay Range: $26.536952 - $33.528339

Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay.

Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County's Health Centers Division is seeking a Bilingual (Spanish) Office Specialist 2 to join our dedicated team at the Lake Road Health Center Clinic in Milwaukie OR. This position provides a wide range of clerical and administrative support to our fast-paced clinic and plays a vital role in ensuring smooth daily operations. The Office Specialist will be responsible for client registration and check-in, answering and routing phone calls, verifying insurance information, processing payments, supporting clinicians with data entry, and assisting with other office functions to ensure excellent service delivery.

We are looking for a detail-oriented and customer service-focused professional who thrives in a collaborative environment. The ideal candidate will demonstrate flexibility, a strong ability to multitask, and excellent communication skills in both English and Spanish. They will be passionate about serving a diverse community and committed to equity, inclusion, and quality care for all clients. Prior experience in behavioral health, medical clinics, or customer-facing roles is highly desirable.

We are a highly engaged and collaborative team passionate about the diverse patients we serve, aligned with the County's mission. Our clinics are fast-paced, and we take pride in fostering a positive work culture. At Clackamas County Health Centers, we strive to help individuals achieve their optimal health. We believe that engagement and participation in mental health treatment leads to positive outcomes for each person, their chosen families, and the communities they belong to.

Candidates with a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity are encouraged to apply.

• Minimum of two (2) years of relevant experience in office support or similar role that would provide the required knowledge and skills to perform the duties of the job
• Bilingual English/Spanish proficiency
• Minimum one (1) year experience working in a front desk or receptionist capacity
• Minimum one (1) year experience providing exceptional customer service
• Minimum one (1) year experience providing accurate data entry
• Minimum one (1) year experience handling a high volume of calls and greeting walk-in visitors
• Strong verbal and written communication skills, including the ability to communicate well with members of diverse populations
• Ability to maintain composure in stressful situations when dealing with a variety of people

• Experience working in an environment with the focus of supporting mentally ill individuals or those who experience substance use disorders
• Experience working within a primary care and/or behavioral health setting
• Experience providing support with client intake and registration processes including verification of insurance benefits
• Experience working in EPIC or similar health record software programs
• Experience working in the Open Fit database program

• Must pass a criminal history check which may include national or state fingerprint records check

* For Veterans qualified for Veteran's Preference:
If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

Client Registration & Intake: Register new clients, verify insurance, explain fees, and schedule appointments.

Client Check-In:Greet clients, update demographic and insurance information,…