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CX Leader - DTC & Dealer Operations

Job in Oregon City, Clackamas County, Oregon, 97045, USA
Listing for: Benchmade
Full Time position
Listed on 2026-10-12
Job specializations:
  • Business
    Operations Management
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR
Job Description & How to Apply Below

Benchmade is seeking a Customer Experience Manager to lead the CX and dealer-facing inside sales teams. You will direct service excellence, develop scalable processes, and partner with IT, Product, Sales, and Marketing to improve customer and dealer outcomes.

You will build trust through coaching, data-driven decision making, and a willingness to test new ideas while scaling operations to keep Benchmade’s personal touch with every customer and dealer.

This posting is for the CX Leader - DTC & Dealer Operations role at Benchmade, based in Oregon City, OR, United States.

This opportunity is for the CX Leader - DTC & Dealer Operations role at Benchmade.

We are seeking a motivated CX Leader - DTC & Dealer Operations to join Benchmade in Oregon City, OR, United States.

Consider building your career as a CX Leader - DTC & Dealer Operations at Benchmade.

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