Hybrid Customer Experience Leader: CX & Dealer Ops
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Benchmade Knife Company is seeking a Customer Experience Manager to lead a dual-function team spanning direct-to-consumer service and dealer/B2B operations. You will guide 11 teammates across CX roles, drive performance metrics, and partner with IT, Product, Sales, and Marketing to scale the customer experience program.
Ideal candidates bring experience in consumer and B2B service, strong leadership, and fluency with CX tools like Zendesk and Hub Spot.
This opening is for the Hybrid Customer Experience Leader: CX & Dealer Ops role at Benchmade Knife Company.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Customer Experience Leader: CX & Dealer Ops role in the description above.
We appreciate your interest in this position.
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