Associate Resource Scheduler- Service​/Power Quality Dispatcher

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

This position is currently non-represented but will be a represented position of the IBEW local union in the future.

This position will cover both the Gresham Operations Center and the Oregon City Operations Center. The successful candidate should expect to work at both locations.

Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.

Grade 6/EX

• Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills
• Expands on high-level knowledge of the company, processes and customers
• Solves a range of more complex problems
• Analyzes possible solutions using advanced knowledge and applying protocols
• Operates independently and receives only a moderate level of guidance and direction

Typically specializes in one area below (dispatch or planning/coordination) but may perform work in multiple areas.

Reviews work orders and coordinates work to optimize resources. Plans, schedules and dispatches PGE and contract crews in accordance with overall plan. Coordinates with other departments as needed. Monitors job progress and identifies and resolves issues. Schedules special equipment to optimize resources.

Monitors system queues and works with stakeholders to develop one- to three-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides mitigation, if needed. Schedules work with low to moderate complexity prerequisite and/or equipment requirements.

Resolves medium complexity or unexpected scheduling issues.

Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.

Ensures all work activities comply with regulatory and policy requirements. Responds to compliance review requests. Researches new regulations and determines applicability.

May analyze data and develop reports.

Documents new processes and updates existing processes. Identifies and implements process improvements.

Responds to questions related to area of specialty. May provide instruction to other employees on team.

Requires a bachelor's degree in engineering, business, finance or other related field or equivalent experience.

Typically two or more years of experience in utility distribution operations, preferably in dispatch, planning or related field.

Intermediate knowledge of distribution system

Working knowledge of systems used in department

Working knowledge of laws and regulations related to utility operations

Working knowledge of the fundamentals of electricity

Working knowledge of PGE's geographic territory

Working knowledge of collective bargaining agreements

Intermediate…