Medical Assistant

Join to apply for the Medical Assistant role at Neighborhood Health Center
.

Neighborhood Health Center is a non‑profit organization local to Portland, OR, serving underserved patients in primary care, internal medicine, dental services and more. Our patient‑centered approach honors unique needs and circumstances, and we provide whole‑person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Medical Assistant

Medical

Clinic Manager

On‑Site

Full‑Time, Non‑Exempt

Eligible

The Medical Assistant (CMA) will provide exceptional and compassionate customer service to patients and visitors in a patient‑centered medical home (PCMH). They will handle clinic tasks according to established procedures and protocols, ensuring a seamless experience and delivering quality care.

• Participate in pre‑visit procedures: scrub patient charts, verify labs, update results, obtain records, and huddle with provider.
• Prepare exam rooms with appropriate equipment.
• Greet and room patients in a professional manner.
• Perform patient work‑up: vital signs, reason for visit, health history, demographics, screenings, and allergy verification.
• Address overdue health maintenance and gaps in care to achieve quality metrics.
• Prepare patients for examination, procedures, treatments, and minor office surgeries.
• Assist the provider with in‑office procedures and sterile techniques.
• Observe and report patient signs or symptoms.
• Communicate expected wait times to patients and providers.
• Stock, pre‑p, and disinfect exam rooms between visits.
• Prepare instruments and equipment for autoclave after each use.
• Accurately enter patient information into the electronic health record (EHR).
• Administer medications and authorized vaccines under supervision.
• Administer IM, , SC injections, perform EKGs, respiratory testing, urine/fecal specimen collection, phlebotomy, capillary blood collection.
• Run and handle quality‑control specimens, report proficiency testing, manage lab supply inventory.
• Provide patient education and after‑visit summary (AVS).
• Respond to emergency situations, dispose of biohazardous materials, and maintain standard precautions.
• Actively participate in continuous process and quality improvement workflows, committees, and training of new team members.
• Assist at other clinics as business needs require.

• Competitive compensation and benefits package.
• 20 days PTO, 9 paid holidays.
• Health/dental/vision insurance.
• Quarterly wellness reimbursements.
• Generous 401(k) retirement plan with employer match.
• Employer‑paid disability, EAP, and life insurance.
• Top Workplace recognition 2020‑2024.

• High school diploma or equivalent.
• Completion of an accredited medical assistant program.
• Experience or training as a Medical Assistant preferred.
• Experience in primary care or family medicine preferred.
• EPIC or other EHR experience preferred.
• Fluency in Spanish highly preferred.

• Certified Medical Assistant through AAMA, AMT, NHA, NCCT, or AMCA.
• Active BLS certification required.

• Take and record vital signs; perform CLIA‑waived lab tests.
• Basic medical terminology knowledge.
• Work in fast‑paced environment.
• Professional communication skills.
• Compliance with HIPAA, OSHA, and NHC policies.
• Knowledge of Safety Data Sheet (SDS) and hazard communications.
• Multitasking between front and back‑office duties.
• Telephone handling and EPIC EHR proficiency.
• Attention to detail in data entry.
• Proficient use of MS Office Suite.

• 40‑hour weeks with variable hours.
• Exposure to toxic chemicals and bodily fluids.
• Moderate to loud noise level based on patient volume.
• High patient volume creates stressors.
• Travel to other locations as needed.

• Lift 20‑50 pounds, use full body motion, stand or sit for extended periods.
• Manual dexterity for safe performance of techniques.
• Read, listen, speak clearly to patients.
• Use computer for extended periods of time.

Neighborhood Health Center employment offers are contingent on successful completion of reference checks, background checks, drug screening, TB screening, and any position‑specific credentialing or licensure requirements.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care