Network Analyst

The City of Oregon City is seeking a skilled Network Analyst to join our team. This role supports the City's core technology infrastructure, including on-premises and cloud servers, Azure and on-premises network services, Public Safety systems, cyber-security functions such as incident response, and technical projects across all departments.

The ideal candidate will have experience supporting critical IT operations, public safety technologies, authentication services, CJIS compliance, fiber network management, Firewall support and configuration and Active Directory/Entra n. Experience maintaining third-party security tools- such as Crowd Strike and ensuring their seamless integration with Active Directory, Intune/SCCM, and endpoint management systems is highly valued. Strong communication skills, including the ability to explain technical issues in clear, plain English to non-technical users, are considered a plus.

Working alongside other City technical staff, this position supports more than 300 devices across 8 locations. Our environment includes field MDCs, laptops, desktops, and mobile devices standardized on Windows 11 and managed through Active Directory, SCCM and Intune. We operate a Nutanix server environment (Server 2016, 2019, and 2022) and leverage Azure for cloud services. City facilities are connected through a city-owned, redundant 10

Gb fiber network, utilizing primarily Dell switching equipment. We are an O365 organization with extensive cloud and authentication services.

This position will remain open until filled; first review of applications will happen 11/4/2026 with intermittent review after this date.

The Network Analyst position is responsible for oversight and technical support for all City network devices and services, including on-premises and cloud servers. This position implements, configures, and administers server, firewall and network software/hardware. The position acts as a lead resource for Network/Server/infrastructure Management, Public Safety hardware and software support, and recommends best practices for such systems. Works with other IT staff, vendors, and regional partners on technical solutions and development and effective delivery of IT Services.

This position performs a variety of advanced systems and network administrative tasks related to the planning, installation, and management of information systems, hardware, and software. This position has responsibility for server and network device implementation, including Windows Server deployment, configuration, and maintenance in a multi-user computing environment to ensure continuous, optimal performance of IT services and systems. This position reports to the IT Manager and works with all City departments.

This position is distinct from the IT Specialist in that it performs a higher level of network and server administration duties.

The list of duties is a representative sample of the work appropriate to this class and does not include all the duties or specific tasks that may be assigned to a particular position. The incumbent may perform a combination of some or all the following duties:

• Performs systems and network administration tasks to include implementing, configuring, and maintaining physical, virtual, and cloud Servers / Networks. Monitors network performance; troubleshoots network problems; coordinates maintenance and repair with staff, vendor, and partner agencies.
• Evaluates, recommends, installs, configures, and maintains system hardware and software; including operating systems and application software, system upgrades, network printers and data communication lines; develops and documents hardware and software installation processes for IT staff.
• Investigates system functionality complaints from users; diagnoses and resolves advanced computer hardware and software problems.
• Conducts analysis of defined computer information system problems and develops feasible solutions to specific problems in accordance with computer industry standards and technology. The work affects the operation of systems or programs developed for various departments and agencies.
• Develops computer system specifications for proposed solutions to information system problems or for distinct portions of larger information systems projects. Provides support for Public Safety-specific hardware and software.
• Provides system training and technical support for users, in accordance with applicable information systems…