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Financial Aid Analyst​/System Support Specialist

Job in Oregon City, Clackamas County, Oregon, 97045, USA
Listing for: Clackamas-Community-College
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Business Analyst, Data Analyst
Salary/Wage Range or Industry Benchmark: 74000 - 78000 USD Yearly USD 74000.00 78000.00 YEAR
Job Description & How to Apply Below
Position: Financial Aid Analyst/System Support Specialist [Full-Time]

Clackamas Community College (CCC) seeks to hire a Financial Aid Analyst/System Support Specialist
. This is a full-time, union, non-exempt, and benefits-eligible position. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college’s strategic priorities and seek to build relationships in support of community well-being.

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

Please note that based on ACE's collective bargaining agreement, the Oregon Pay Equity Act requirements, and CCC’s internal equity review process, the appointment will be made between step 1 ($34.02) and step 4 ($37.07) tied to Grade VIII salary schedule link here.

to review our compensation and benefits!

Position Overview

Act as the financial aid systems analyst and system support specialist for the Financial Aid Department. Review federal, state, and Institutional regulations and policies to ensure process and systems are compliant. Analyze, evaluate, plan, test, recommend, and implement changes to student information software (Ellucian Colleague) and other applications. Work closely with IT in the design, implementation, deployment and ongoing support of Colleague and other complex databases.

Assess needs, analyze, and evaluate processes and design solutions to improve operations in the Financial Aid Department and the AFAC (Academic Foundations and Connections) Division. Design, develop, and deploy institutional, department, functional, and federal accountabilities, accreditation, planning, department/program review, and program assessment. Generates applied information and analytics to assist financial aid department, and reporting for data integrity, student, and college effectiveness at the institutional, division/department service levels.

Essential

Job Functions
1. System Administration (40%)
  • Configure and maintain financial aid student system module. Including system enhancement updates, regulatory systems updates, testing, and maintenance.
  • Provide system application support including troubleshooting errors and inconsistencies and developing solutions.
  • Work with ITS as necessary to investigate software functionality and enhancements in order to better support operations.
  • Set up and manage various modules including annual financial aid programming rules to support the process flow within the Financial Aid Department and ensure that the requirements of the various federal, state, and institution regulations in place are met.
  • Manage the Ellucian Colleague Financial Aid module, Self-Service and Financial Aid Link processes to ensure accurate and correct functionality.
  • Create rules and subroutines for use with specific modules to ensure compliance and best practice.
  • Work with leadership to establish and maintain best practices and participate in strategic planning
  • 2. Compliance (20%)
  • Extract, compile, and analyze data for FISAP reporting, IPEDS reporting, Gainful Employment reporting, and state grant reporting
  • Monitor and administer student Satisfactory Academic Progress calculations in accordance with Federal regulations.
  • Monitor and administer Return of Title IV calculations in accordance with Federal regulations.
  • Monitor, analyze, assess and provide reports from financial aid information, data, and records.
  • Disseminate Annual Consumer Information.
  • Prepare fiscal tracking reports.
  • Work with the AFAC Leadership team, to establish and maintain best practices and operational standards for data entry, coding, naming conventions and use of data from each of the systems.
  • 3. Reporting (20%)
  • Evaluate, learn, recommend, document and implement reporting tools and other data extracting tools, including evaluating and implementing new data warehouse…
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