Global Merchandising Specialist

GLOBAL MERCHANDISING SPECIALIST

The Global Merchandising Specialist plays a key supporting role in executing Benchmade's global digital and marketplace merchandising initiatives. Partnering closely with the Global Digital Merchandiser, this position ensures operational excellence across global eCommerce platforms, optimizing product presentation, content accuracy, and campaign execution to deliver a premium and consistent brand experience worldwide.

Reporting to the Global Digital Merchandiser, this role provides hands-on support in day-to-day merchandising operations, global site updates, and international account management. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and brings curiosity and passion for digital commerce and global markets.

• Execute global product merchandising updates and ensure accuracy across Benchmade's international eCommerce and partner platforms.
• Support the setup and maintenance of product listings, descriptions, pricing, categorization, and visual assets for international markets.
• Collaborate with the Global Digital Merchandiser to optimize taxonomy, navigation, and digital content for maximum product visibility and conversion.
• Maintain and update international merchandising calendars and timelines for new product launches, promotions, and seasonal campaigns.
• Support ongoing international expansion by assisting in market research, localization efforts, and new regional platform onboarding.
• Audit global product listings regularly to ensure consistency with brand standards and compliance with partner requirements.
• Collaborate with creative, brand, and marketing teams to ensure localized content and assets align with the global brand strategy.
• Assist in implementing A/B testing and site optimization initiatives to drive continuous improvement.
• Monitor and report on merchandising KPIs and product performance across international regions.
• Support alignment between global and regional teams to ensure a cohesive digital experience while adapting to local market nuances.

• Support management of international eCommerce partners and distributors to ensure accurate listings, on-brand content, and promotional consistency.
• Help execute merchandising strategies for international campaigns, seasonal events, and new product introductions.
• Track and report on international account performance metrics, identifying trends, opportunities, and challenges.
• Collaborate with operations and supply chain partners to maintain accurate product availability and fulfillment success across regions.
• Partner with customer experience teams to ensure global consistency in product data and end-user experience.
• Assist with issue resolution for international listings, partner requests, or customer feedback.
• Stay informed on global eCommerce trends, regional platform updates, and cultural considerations influencing consumer behavior.
• Support third party marketplaces (like Amazon) with merchandising updates, product accuracy, and promotional consistency across global marketplaces.
• Use Asana (or similar project management tools) to manage merchandising tasks, timelines, and cross-functional workflows.
• Coordinate with fulfillment teams to ensure smooth replenishment and prevent out-of-stock or overstock issues.

• Bachelor's degree preferred; focus in Marketing, Merchandising, International Business, or related field a plus.
• 2-4 years of experience in digital merchandising, eCommerce, or international business operations.
• Familiarity with eCommerce platforms such as Shopify, Amazon, or regional marketplaces.
• Strong attention to detail with the ability to manage multiple projects and priorities.
• Analytical thinker with experience using tools such as Google Analytics, Excel, or similar reporting platforms.
• Understanding of SEO, localization, and digital content optimization.
• Effective communication and collaboration skills with cross-functional and global teams.
• Proactive, adaptable, and eager to learn in a fast-evolving digital commerce environment.
• Passion for digital retail and global market…