Research Ops Coordinator; Contractor

Why consider this job opportunity:

• Hourly pay range of $30-$35
• Potential for contract extension beyond the initial 3-month term
• Remote-friendly position, with the requirement to be based in CA or NY
• Opportunity to work closely with a dynamic research team and contribute to user experience improvements
• Supportive and inclusive company culture that values diverse backgrounds and experiences

• Provide a seamless participant experience for user research by refining scheduling processes
• Coordinate and schedule a high volume of user research participant interviews efficiently
• Collaborate with researchers to ensure studies remain on track and adhere to timelines
• Manage multiple scheduling requests and timelines with excellent time management skills
• Maintain communication with internal teams and external customers to ensure a respectful experience

• Minimum of 1 year of full-cycle scheduling and/or coordination experience in a high-volume role
• Strong time management, prioritization, and organizational skills
• Ability to juggle multiple requests and timelines effectively
• Excellent interpersonal skills, demonstrating kindness and thoughtfulness in interactions
• Familiarity with tools such as Google Calendar, Zoom, Calendly, and Slack

• Some experience using Notion, particularly in managing and creating databases for tracking and documentation

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