Program Support Specialist II

Rogue Community College welcomes applications for a full-time Program Support Specialist II.

Provides technical and administrative support for the Emergency Services (ES) programs as the primary assignment, with additional support for Early Childhood and Elementary Education (ECEE) programs and, as needed, the Allied Health Occupations (AHO) programs in times of vacancy or absence. Serves as the primary departmental information resource for ES programs and collaborates with other Health and Public Service support specialists to ensure consistency, redundancy, availability, and coordinated service across departments.

Assists students in ES, ECEE, and, on a tertiary basis, AHO programs with entry into the college and their programs, progression through admission processes, and persistence toward program completion.

• Serves as the primary information source for Emergency Services (ES) programs, responding to inquiries regarding entry, application, and admission requirements; provides guidance to prospective and current students.
• Provides advising support by assisting students with academic planning, prerequisites, registration permissions, and progression toward program admission for ES and ECEE programs, with tertiary support for AHO.
• Develops and maintains advising resources, checklists, forms, and informational materials to support consistent program communication across Health and Public Services.
• Coordinates student onboarding for clinical and field placements, including communicating with clinical agencies and internal departments, submitting required data, and ensuring compliance with Oregon Health Authority (OHA) and facility requirements.
• Monitors and verifies student admission and clinical compliance documentation (e.g., background checks, immunizations, drug screening); maintains confidential student records and communicates status to students and program leadership.
• Collects, maintains, and provides student data for reporting, accreditation, retention, and program evaluation purposes.
• Supports program application and selection processes—including tracking applicant scoring, preparing admission and notification materials, coordinating interviews, and facilitating

• Greets and assists callers, visitors, prospective students, and enrolled students; answers questions and schedules appointments with faculty and advisors.
• Coordinates annual advisory council meetings, including maintaining contact lists, sending invitations, arranging meeting logistics, and recording minutes.
• Formats, edits, and prepares correspondence, reports, minutes, agendas, applications, and other program documents; ensures accuracy in spelling, punctuation, grammar, and formatting.
• Coordinates textbook orders for ES and ECEE programs each term by meeting with faculty, confirming required editions, and submitting requests to the bookstore.
• Performs general office support functions, including distributing mail, ordering supplies, and maintaining office equipment.
• Maintains program calendars for events, meetings, deadlines, and mailings; represents the department at career fairs, county fairs, and related outreach events.

• May participate in College committees as assigned.
• Engages in professional growth opportunities as assigned.
• Performs other duties as assigned.

Rogue Community College is a rewarding workplace where our employees enjoy helping others transform their lives through education. For the last 50 years, RCC has served as an important economic engine for the Southern Oregon community. With three unique campuses in Grants Pass, Medford and White City, Rogue is a comprehensive public community college serving about 14,000…