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Enterprise Customer Success Lead

Job in London, Lane County, Oregon, USA
Listing for: Trustpilot, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 74000 - 108000 USD Yearly USD 74000.00 108000.00 YEAR
Job Description & How to Apply Below
Location: London

Trustpilot is hiring a Customer Success Manager in London. You will own your portfolio, guiding onboarding, adoption, and measurable outcomes to reduce churn and increase value. You’ll drive product adoption, maintain customer health, and advocate for customers while collaborating with Marketing, Product, and Account Managers.

The role emphasizes data-driven decisions, strong communication, and a passion for helping customers succeed within a fast-paced, hybrid work environment.

We have an opening for a Enterprise Customer Success Lead in London, OR, United States within Management & Operations, Sales.

The position is based in London, OR, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 74..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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