Account Manager - HOMES​/HEAR Program

Overview

APTIM's Energy Transition is seeking an experienced Account Manager
. This position is based in North Carolina and serves as a primary conduit to the market providing education and collaboration to stakeholders on behalf of the HOMES/HEAR program. APTIM's role is to develop and manage Home Energy Rebates created through the Inflation Reduction Act including the Home Efficiency Rebate Program (HOMES) and the Home Electrification and Appliance Rebate Program (HEAR).

The Account Manager will be responsible for networking with customers and stakeholders to drive program performance and goal attainment. Residential program knowledge and technical expertise in energy efficiency and electrification is required. This role will report to the Program Manager.

APTIM's Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultants proactively collaborate with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs for our clients.

The successful candidate will immediately assume an active role supporting the planning and operational activities for the programs. The Account Manager is responsible for utilizing existing community partners and building a network of stakeholders and customers targeting energy efficiency projects that align with the HOMES/HEAR program. The Account Manager will be expected to engage with organizations proactively to understand their unique goals and challenges and communicate how the HOMES/HEAR programs can support those goals and challenges.

This position will be a critical member of the team by informing overarching strategic direction and driving new initiatives and energy savings.

This position is based in North Carolina and will have frequent day travel within specific territories. There is the opportunity for travel outside of the area, sporadically, for conferences, events, and continuing education. The Account Manager must be a critical thinker, able to manage multiple tasks, have excellent written and verbal communication skills, and be able to maintain positive relationships with colleagues, stakeholders, and partners.

The role requires a person who is accountable, process driven, detail-oriented, and pragmatic. Individuals in this role will be expected to embrace a collaborative approach, take ownership of their workspace, and find solutions to challenges as they arise and be highly flexible to adjust to program needs. In this role, you will be working with others who are passionate about clean energy, energy efficiency, and making a positive impact on the industry.

• Work as part of an energy efficiency and electrification team ensuring the administration, implementation, and verification of federally funded energy efficiency projects are successfully executed.
• Develop reporting that aligns with DOE requirements and provides operations leadership insights to improve operations.
• Identify opportunities to leverage existing or potential organizations to produce qualified leads, layer services/rebates and/or improve the customer experience, driving project participation.
• Connect regularly with organizations via phone, email, virtual platforms, and face-to-face discussions to ensure they are current on HOMES/HEAR offerings and efforts, and to gain the organizations perspective on issues relating to the programs.
• Lead and project manage initiatives that drive toward improved customer experience and participation in programs.
• Develop and lead presentations promoting HOMES/HEAR programs at various conferences, community events, or professional organizations.
• Respond to direct inquiries and requests made by customers, organizations, and stakeholders in a timely manner.
• Deliver supporting…