Truck Service Advisor - PT

Truck Service Advisor I - PT

Join the Truck Service Advisor I - PT role at Travel Centers of America
. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home. This role offers an exciting opportunity to work with a passionate team focused on growing across the country and implementing innovative alternative energy and sustainability initiatives.

Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. As a Truck Service Advisor (TSA), you provide first‑rate service to customers through extensive knowledge of the products we sell and services we provide. The TSA writes work orders, performs suggestive selling, handles over‑the‑counter transactions, and ensures every traveler returns on the road better than they came.

• Work in a fun, trusting environment focused on exceeding customer expectations.
• Leverage extensive product knowledge to provide service.
• Exhibit strong suggestive selling skills to help generate revenue, with professional integrity.
• Write, detail, and process work orders and OTC transactions; properly write up ETA work orders, secure purchase orders, and communicate quotes.
• Source parts from outside vendors and coordinate delivery.
• Prepare end‑of‑shift drop and shift report; understand various payment types.
• Maintain cleanliness of service counters, showroom, and customer restrooms.
• Maintain safety for customers and team members.

• A dedicated individual who works well with others and is excited to join our team.
• High school diploma or GED.
• Good verbal and written communication skills.
• Previous cashier and customer service experience; repair or parts shop experience preferred.
• Professional presentation to customers, management, and coworkers.
• Strong suggestive selling skills.
• Basic computer skills.
• Ability to work flexible hours, including nights, weekends, and some holidays in interior and exterior conditions.
• A valid driver’s license.

• Competitive wages.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On‑site meal discounts.
• Wide variety of discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement with company‑paid training.

Not all benefit plans are available to all team members. For a more comprehensive list, please visit

Travel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, disability, military service or veteran status, genetic information, or any other category protected by applicable law.

Regularly required to talk and hear. Standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and repetitive use of legs. Occasionally required to lift up to 50 lbs. Includes close, distance, color, peripheral, depth vision, and the ability to adjust focus. All performed with or without reasonable accommodation.

Exposed to outdoor elements in all seasons, fumes, particles, moving mechanical parts, vibration, noise, dust, grime, grease, oil, gas, cleaning solutions, and more.

This description may not list all duties. The incumbent may be asked to perform other duties. TA Operating LLC reserves the right to revise this description at any time. This description is not a contract for employment, and either party may terminate employment for any reason.