Case Manager Job Madras Oregon USA,Healthcare

Description

This position includes a combination of care coordination, data management, and direct clinical duties. The Case Manager is responsible for coordinating services and benefits for all individuals admitted to the crisis stabilization program and must develop strong relationships with clients and community providers. The Case Manager is responsible for data management, including tracking compliance with contract metrics and program outcomes, and will provide direct clinical services, including periodic substance use assessments, to promote crisis stabilization.

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

Bachelor’s degree in behavioral science (Psychology, Social Work, Behavioral Sciences, or related field) required (Level II) or
Associates degree in behavioral science plus four (4) years of demonstrated work in social services or counseling field required (Level I)
Experience working with individuals with severe and persistent mental illness (SPMI)
For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire;

LICENSES AND

CERTIFICATIONS:

QMHA-I certificate or must be eligible to register within one (1) week of hiring for QMHA-R to obtain certification within six (6) months required
Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)

PREFERRED:

Bilingual in English/Spanish a plus

ESSENTIAL FUNCTIONS:

1. Works closely with other staff as a member of a treatment team in a key role on the Mental Health Team;

2. Assists clients with accessing resources, benefits, and entitlement programs;

3. Provides support to mental health clients in achieving their treatment plan (ISSP/Individual Services & Support Plan) goals and objectives;

4. Develops and maintains strong collaborative relationships with a wide range of community partners, including (but not limited to):
Self-Sufficiency and Seniors/People with Disabilities, the County Adult Community Justice, Public Health, Mosaic Medical and other primary care clinics including dental. (

Note:

There is a strong emphasis on helping coordinate primary and dental care for mental health clients with severe and persistent mental illness or serious mental illness and effective collaboration and bridging between behavioral health and primary care);

5. Assists clients who have been identified to be in the ACT-Assertive Community Treatment program with completing their Personal Recovery Plan, under the direction of the mental health clinician;

6. Best Care Treatment Services as an Agency is a designated Payee for the Social Security Administration. Upon completion of appropriate training, the MH Case Manager may provide Payee services on behalf of Best Care to clients who are approved for Social Security disability;

7. Provides transportation for clients when appropriate and under the direction of the mental health clinician and/or MH clinical supervisor;

8. When appropriate, conducts or participates in client home visits and welfare checks, working in conjunction with the mental health clinician and/or MH clinical supervisor. One of the most critical elements of the MH case manager position is staying connected to clients who have been hospitalized and quickly engaging them in follow-up MH services in the community following discharge;

9. Under the direction of the MH clinician and when appropriate, participates in, co-facilitates, or leads psycho-educational, skill development, anger management, art, other types of groups, when appropriate;

10. Maintains clinical documentation in a timely manner in client files in the EHR system and in compliance with Best Care timelines and regulatory standards. Documentation should be completed daily whenever possible, but always within 72 hours of provision of the client service. Billing/ encountering is an important component of this clinical position;

11. Helps facilitate and coordinates services at the Best Club Adult Mental Health Consumer Center. While the position is primarily in relation to and attached to Best Club, the MH Case Manager may be assigned to perform MH case management with mental health clients who are not participants in Best Club;

12. Participates in training (agency, state, regional, etc.) that will assist the employee in their…