Clinic Manager

Location: Cave Junction

Job Title:

Clinic Manager

Reports To:

Chief Medical Officer

Location:

Cave Junction Clinic – 25647 Redwood Hwy, Cave Junction, OR, 97523

Job Type: Full TimeFLSA Status:
Non-Exempt Pay Range: $80,000-$100,000/per annum, DOE

Schedule:

Monday-Friday

Job Summary:

The Clinic Manager oversees daily front and back-office operations, providing leadership, staff supervision, and operational support to ensure efficient clinic functioning. This role promotes effective communication, staff development, and high-quality, patient-centered care while ensuring compliance with Siskiyou Community Health Center (SCHC) policies, procedures, and applicable local, state, and federal regulations.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Coordinates with Human Resources on hiring, performance appraisals, promotions, transfers, and staff scheduling.

Oversees daily clinic operations, including appointments, patient flow, medical records, EHR systems, and staff workflow.

Audits patient registration records for accuracy and completeness.

Coordinates with billing staff to ensure encounter forms are completed and supports patient understanding of fees, payment expectations, clinic policies, and Sliding Discount Program requirements.

Ensures compliance with SCHC policies, procedures, quality standards, and applicable regulations.

Develops and improves workflows with staff to promote efficiency and effective clinic operations.

Provides administrative direction and implements policies, procedures, programs, and guidelines.

Coordinates staffing schedules, task assignments, and allocation of personnel, space, and equipment to meet operational needs.

Collaborates with administration, Providers, and external organizations to coordinate clinic operations and resolve issues.

Coordinates with the Facilities/Emergency Preparedness Manager on medical equipment maintenance, facility repairs, and upkeep of furnishings and equipment; addresses routine maintenance needs as appropriate.

Maintains strict confidentiality.

Attend required meetings and participate in committees as requested.

Maintains reliable attendance in accordance with company policy.

Performs other duties as assigned.

Working Conditions:

Work Environment:
Primarily office-based with community-based work. Frequent interaction with patients, families, staff, and community partners, including individuals experiencing stressful circumstances.

May have exposure to airborne or blood-borne pathogens and hazardous materials. Uses computers, telephones, electronic health records, and standard office equipment.

Travel Requirements:
Local travel to community locations, meetings, health fairs, and partner agencies. Requires a valid, unrestricted Oregon driver's license, automobile insurance, and safe driving record.

Physical Demands:
Ability to stand, walk, sit, bend, reach, push, carry, and lift as required to perform job duties. Ability to maintain physical mobility throughout the clinic. Vision and hearing must be within functional range, with corrective devices as needed.

Qualifications Required

Education and Experience

Education:

High school diploma or equivalent required; bachelor's degree preferred.

Proof of current immunizations meeting clinic health and immunization standards.

Successful completion of a pre-employment criminal background check and comprehensive drug screen.

Experience:

Minimum of five years of office experience, preferably in a medical office.

Minimum of two years of supervisory experience.

Experience in primary care operations.

Experience interacting directly with patients and serving culturally diverse populations.

Current, unrestricted Oregon driver's license, comprehensive automobile insurance, and a safe driving record.

Current Basic Life Support (BLS) certification.

Experience serving diverse or underserved populations and working within a multidisciplinary team preferred.

Knowledge & Skills Knowledge of organizational policies, procedures, healthcare regulations, HIPAA, medical terminology, and medical records management.

Knowledge of Medicare, Oregon Health Plan, private insurance, managed care, and healthcare funding sources.

Strong leadership skills, with the ability to motivate staff, encourage innovation, and promote high performance.

Ability to exercise independent judgment, work with minimal supervision, manage sensitive situations, and handle stress professionally.

Strong organizational, time-management,…