Executive Director of Events & Banquet Ops

The Director of Events is a senior leadership role and a member of the Brasada Ranch Executive Committee, reporting directly to the Hotel General Manager. This position carries executive accountability for the full event lifecycle—from the first client conversation through flawless on-site execution—by unifying the Event Planning Team and Banquet Operations under a single, strategically aligned leader.

The Director of Events is a senior leadership role and a member of the Brasada Ranch Executive Committee, reporting directly to the Hotel General Manager. This position carries executive accountability for the full event lifecycle—from the first client conversation through flawless on-site execution—by unifying the Event Planning Team and Banquet Operations under a single, strategically aligned leader.

The ideal candidate is a hospitality professional who has excelled in both the planning/coordination side of events and the hands‑on execution side of banquet operations. This dual expertise enables the Director of Events to bridge the gap between guest expectations set during the sales and planning process and the operational realities of delivering world‑class banquet service—ensuring every event at Brasada Ranch is seamless, memorable, and profitable.

• Lead, mentor, and develop the Event Planning Team, assigning events to planners based on expertise, client needs, and workload balance.
• Set clear department goals, KPIs, and service standards for all direct and indirect reports within the Events division.
• Sets and upholds standards for event detailing, BEO accuracy, and operational communication across the team. Personally leads planning for select high‑revenue or high‑touch groups; remains hands‑on with execution details during the initial ramp period as team standards are established.
• Develop a high-performance culture grounded in accountability, collaboration, and guest‑obsessed service.
• Conduct regular one‑on‑ones, performance evaluations, and development conversations for all direct reports.
• Champion workforce planning, seasonal staffing strategies, and succession planning within the department.
• Owns operational execution of all groups and resort programming; partners with Club leadership on member programming, with clear lines on calendar, P&L, and on‑site ownership
• Ensure timely and accurate communication between the Event Planning Team, clients, and all resort operations departments throughout the event lifecycle.
• Ensure each assigned Event Planner serves as the recognized on‑site contact during their events, providing active support and decisive resolution of challenges.
• Oversee event design, including concepts, themes, décor, lighting, signage, and layout, ensuring alignment with Brasada Ranch brand identity.
• Owns the systems and workflows that support the events business — Delphi, BEO flow, operational communication standards, and forecasting/reporting cadence — and drives ongoing process improvement
• Collaborate with Northview Marketing and all property departments to ensure accurate and timely representation of programming across digital and on‑property channels.
• Partner with the Banquet Manager and Culinary team to drive consistent quality, timing and presentation across all banquet service.
• Collaborate on the annual banquet budget, monthly forecasts, and operational reporting in partnership with the Hotel GM and Finance.
• Identify process improvements that reduce friction between the planning and execution handoff, improving the guest experience and operational efficiency.
• Serve as the primary liaison between the Events division and all resort departments—Culinary, F&B Outlets, Club, Golf, Spa, Guest Services, Facilities, and…