Senior Program Manager, Nonprofit Partnership Program

Direct message the job poster from One App

About One App Guarantee

One App is a mission-driven company that increases access to rental housing by removing financial and systemic barriers for renters while reducing risk for property managers. We're building market-based solutions to unlock housing opportunities at scale, with a bold 10-year goal to help 1 million people gain access to housing.

We are launching a transformative new initiative in partnership with the state government and nonprofit housing providers. This is a groundbreaking program that incentivizes housing related nonprofits based on renter success, creating a sustainable public-private model to house more people effectively.

Position Summary

Reports To: CEO

Employment Type: Full-time

Career Track: Pathway to Director of Program

We're seeking a strategic and execution-oriented Program Manager to serve as the CEO's right hand in developing and launching this high-impact housing initiative. This role offers the unique opportunity to sit in state-level meetings, translate vision into action, coordinate across departments, and build the operational infrastructure for a program designed to scale nationally.

The initiative includes development of a technology platform and marketplace to match Property Management Companies (PMCs) with mission-aligned nonprofits, facilitating transparent accountability based on renter success metrics.

Key Responsibilities

Strategic Leadership & Stakeholder Engagement

• Participate in all planning and partnership meetings with the CEO and state officials
• Develop compelling briefing materials, presentations, and strategic follow-ups for external partners
• Build and maintain strong relationships across nonprofits, government agencies, and property management companies
• Serve as a key liaison between One App and external stakeholders

Program Design & Operations

• Translate high-level vision into clear, actionable project plans and standard operating procedures
• Lead development of core program infrastructure including eligibility guidelines, scoring rubrics, and reporting frameworks
• Coordinate cross-functionally with Product, Engineering, Risk, and Partner Success teams to align on program requirements
• Design and implement operational workflows that ensure program scalability and effectiveness

Platform & Marketplace Development

• Define scope and prioritize technology features for the PMC (Property Management Company)-Nonprofit marketplace platform
• Partner with Product and R&D teams to design innovative tools for nonprofit matching and collaboration
• Champion development of a transparent scoring system that measures nonprofit impact based on real renter outcomes
• Ensure platform capabilities align with stakeholder needs and program objectives

Cross-Functional Program Coordination

• Serve as the connective tissue across all departments, including:

Product: Platform requirements and feature development

Risk: Default prevention strategies and success metrics

Partner Success: PMC and nonprofit onboarding and support

Rev Ops: Reporting systems, tracking mechanisms, and accountability frameworks

• Monitor program KPIs and prepare regular updates for executive team and external funders
• Facilitate communication and alignment across all program stakeholders
• Hire and onboard supporting team members as the program scales
• Develop team processes and culture that support the program's mission
• Prepare for transition to Director-level role overseeing the full initiative within 12-18 months

Required Qualifications

• 5-7 years of experience in program management, nonprofit strategy, or public-private partnerships
• Proven success managing complex, multi-stakeholder projects with clarity, urgency, and measurable outcomes
• Track record of collaboration across government, technology, and nonprofit sectors
• Comfort and effectiveness in high-visibility settings, including direct engagement with executive leaders
• Exceptional written, verbal, and presentation skills tailored to diverse audiences
• Strong analytical and problem-solving capabilities
• High executive presence and political…