Service Foreman - East Portland

Company Overview

Mac Donald-Miller Facility Solutions ("Mac Miller") is the Northwest’s leading mechanical contracting firm. We design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,500 employees across 15 offices, we offer a breadth of work that keeps teams engaged and inspired.

We are looking for a Service Foreman to provide excellent customer service while driving operational efficiency. The Service Operations Department maintains a high level of technical service capabilities that maximize the customer experience and deliver profitable growth for the company. This position is responsible for the execution of service and maintenance through the effective management of labor and delivery of services that meet or exceed our customers’ expectations.

• Coach, mentor, and train service technicians.
• Provide technician guidance regarding maintenance, filter changes, troubleshooting, diagnosis, and repair on all HVAC equipment and systems.
• Understand processes and procedures for major repairs in commercial HVAC facilities, including air side (constant volume, VAV, series/parallel, etc.) and wet side systems (hot water, chilled water, condenser water, etc.).
• Support safety requirements; investigate injuries, review injury records, and work closely with Safety Coordinator.
• Consult with customers regarding resolution of problems.
• Handle employee disciplinary actions and evaluations professionally.
• Provide technical assistance to Sales, Service Coordination, and Technicians.
• Support and implement company policy, procedures, and guidelines.
• Assist crew in setting and obtaining goals and training.
• Partner with AOM and service coordination in planning, assigning, and directing work.
• Recruit, hire, train, schedule, coach, counsel, and discipline employees.
• Manage staff levels to execute maintenance on time and meet performance standards.
• Recommend professional training and support team members’ professional development.

• Proven, successful track record of managing people.
• Minimum of 7 years’ experience in the commercial HVAC field.
• Good written and verbal communication skills.
• Project a positive image of the company and yourself to customers.
• High school graduate or equivalent.
• May be required to pass a pre‑hire drug screening and physical examination in accordance with union agreement (after job offer).
• Journeyman member in good standing with an affiliated union.
• Must comply with all federal, state, and city licensing and certification requirements as applicable.

• Standing, bending, squatting, sitting, kneeling, lying down, crawling, climbing, and driving.
• Work on ladders, rooftops, crawl spaces, in unheated areas, and in all weather conditions.
• Interact effectively with customers and staff.
• Use Microsoft Office products competently.
• Adhere to WISHA/OSHA job‑site safety requirements.
• Minimum Seattle Refrigeration License & Universal Refrigerant Handling License (City Seattle Boiler License preferred).
• Good grooming and hygiene habits consistent with office environment guidelines.
• Valid driver’s license and clean driving record required.
• Excellent attendance record at prior employment.
• Frequent lifting or carrying of 20 to 75 pounds; up to 120 pounds when necessary.
• Capable of working ten‑to‑twelve‑hour days when business needs demand.

Salary and benefits are administered by the local union. Anticipated annual compensation: $130,000‑$160,000
.

East Portland Office: 12911 NE Airport Way, Portland, OR 97230.

If you’re ready for an adventure and want to be considered for this role, click Apply to start the conversation! If you know someone who currently works at Mac Donald‑Miller, reach out to them to get introduced to the team.