Revenue Operations Manager
Listed on 2026-01-06
-
IT/Tech
Business Systems/ Tech Analyst, Data Analyst
About Modern Amenities
Modern Amenities operates at the center of the unattended retail industry, helping entrepreneurs build profitable vending businesses through our Vendingpreneurs coaching program. Our call center is the engine that drives enrollment—qualifying leads, booking discovery calls, and connecting aspiring business owners with the coaching and support they need to launch and scale their vending routes. We run high-volume, multi‑channel campaigns (paid ads, webinars, cold outreach) and need operational excellence behind the scenes to turn that lead flow into revenue.
This is a fast‑paced environment where systems, data, and execution matter.
We're at an inflection point. Our marketing and sales engines are driving significant lead volume across multiple properties, but our systems haven't kept pace with our growth. We need a Revenue Operations Manager who can own our sales tech stack, execute a critical CRM migration, and build the data infrastructure that will scale with us.
This is a high‑impact, high‑visibility role. You'll be the technical backbone enabling marketing and sales to operate at peak efficiency. If you love building systems, solving complex data problems, and seeing your work directly impact revenue growth, this is your role.
Reports to:
Sr Sales Manager
Location:
Coburg. OR
Lead the Hub Spot → Close CRM migration - You'll own the entire migration within your first 60 days, ensuring zero data loss, clean field mapping, and preserved historical records
Manage the full revenue tech stack including CRM, ESP, SMS tools, attribution platforms (Hyros), booking systems (Calendly/), Big Query, and Looker Studio
Configure and maintain Close CRM to match our sales workflows
Evaluate and implement new tools as needed
Own all tech vendor relationships (analytics partners, integration specialists)
Design and enforce UTM tagging standards across all marketing channels
Build first‑party attribution tracking from first touch → closed deal
Implement self‑reported attribution capture and AI‑assisted categorization
Ensure lead source data flows correctly from all channels into CRM
Run regular data hygiene audits (duplicates, missing fields, bad data)
Maintain 95%+ data accuracy on lead attribution
Goal: Leadership can see cost‑per‑lead, cost‑per‑call, and cost‑per‑close by channel at any time
Build and maintain lead routing automation (hot/warm/cold assignment logic)
Create email and SMS automation sequences
Implement lead scoring based on engagement and source quality
Build webinar registration, reminder, and follow‑up flows
Design deal stage automation and pipeline triggers
QA all automations before launch, troubleshoot when they break
Document all automation logic and dependencies
Build executive dashboards showing lead flow, attribution, and revenue by source
Set up Big Query data warehouse and Looker Studio reporting (partnering with analytics agency)
Create marketing performance reports: cost per lead, cost per call, cost per close by channel
Build sales performance reports: show rates, close rates, revenue per call
Deliver weekly/monthly attribution reports to marketing and leadership
Proactively identify data anomalies and investigate root causes
Be the go‑to person for ad‑hoc data questions from marketing, sales, and finance
Train sales team on CRM usage, data entry requirements, and pipeline management
Partner with Marketing Director to ensure campaigns are properly tracked
Support finance with revenue reconciliation and data validation
Create and maintain SOPs for all tech‑enabled processes
Serve as escalation point when tech breaks (booking failures, automation issues, data mismatches)
Audit & Quick Wins
Complete audit of current tech stack, data flows, and known issues
Finalize CRM migration plan with timeline, risk assessment, and rollback procedures
Build relationships with marketing, sales leadership, and analytics partners
Fix 2‑3 known…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).