HL Engagement Associate- Lead Job Sherwood Oregon USA,Management

Location: Sherwood

Join to apply for the HL Engagement Associate
- Lead role at YMCA of Columbia-Willamette
.

Position: Member Engagement Lead

Supervisor: Leader, Healthy Living (Membership)

Location: Sherwood Family YMCA

Scheduled

Hours:

Varies (Evenings and Weekends)

Full Time/Part Time: Part Time |
Salary Range: $18-$20/hr

Mission

To put the Christian principles of love, respect, honesty, responsibility and service into practice through programs that build a healthy spirit, mind and body for all.

Position Summary

This position supports the work of the YMCA of Columbia-Willamette, a leading, philanthropic organization committed to strengthening the foundations of our communities. The Membership Lead stewards the Y’s cause and advocates for the Y’s mission and strategic plan, promoting and protecting the brand and reputation as a global, inclusive organization. The Membership Lead supports the operations of the membership department at the Sherwood Family YMCA participating in financial development, staff development and program development.

Our

Culture

We are a group of individuals committed to love, integrity, and humility.
We believe in each other and demonstrate it by holding ourselves and each other accountable, encouraging creativity and empowering each other to act in pursuit of our mission.
We will create lasting impact in our communities by how we look, how we behave, what we say, how we treat others, how we do our jobs, and how we live our lives.

General Responsibilities

Financial Development – Assists in the management of the department’s finances to ensure operating strength and integrity is sustained. Direct areas of responsibility include:

helps ensure appropriate sales enrollment, onboarding, engagement, and connection of membership programs and activities
assists the Leader to ensure that budget targets are achieved
actively work to increase facility membership through relationships, conversations, and sales

Staff Development – Assists in the management of an effective membership staff team, evaluating strengths and weaknesses and establishing a plan to build unity and professional growth. Direct responsibilities include:

supports membership team members as facility well as provide facility leadership
assists in planning and execution of staff meetings
help to create staff schedules and manage staff time off and substitutes as needed
educate staff on new programs and activities and assist in training of software systems

Program Development – Assists in the development, management and expansion of effective membership programing and helps to identify new opportunities that are culturally responsive and reflective of the community’s needs. Direct responsibilities include:

work with the Leader to plan, execute and achieve monthly/yearly goals
communicate and train staff on updates in facility programming
act as a Manager on Duty in support of the building operations and programming
creation and administration of member accounts to enroll in YMCA programs
ensure the facility area is clean, safe, and compliant with association standards

Essential Functions

Ability to establish and maintain productive work relationships with members and staff, exercise discretion and diplomacy, make judgments independently and follow directions.
Ability to mentally and physically deal with fast-paced work environment and work well under pressure.
Ability and willingness to be a self-starter, detail-oriented with strengths in planning, organization, prioritizing and follow through.
Must possess professional written and verbal communication skills, even under potentially confrontational situations, to achieve a successful outcome.
Ability to perform multiple tasks concurrently.
Have ability to sit at a computer terminal and stand for extended periods of time.
Be able to lift up to 40 pounds, as well as sit at a computer and stand for extended periods of time.
Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation.

Overall Impact

The Membership Lead is a key staff member in promoting and effectively achieving the Y’s overall mission and organizational goals. Successful completion of the aforementioned duties and responsibilities will have a significant impact on the overall growth of the association and advancement of the Y’s Strategic Plan.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Other

Industries

Non-profit Organizations

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