Account Manager, QSR

What we’re building and why we’re building it.

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive‑through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five‑star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from Soft Bank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points.

User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people‑first culture rooted in trust, accountability, and innovation.

We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

The Account Manager supports client relationships and engagements, and ensures deliverables align with client needs to drive retention and growth. This role is client‑facing and contributes directly to revenue through individual and pod quota ownership.

In this role, you will contribute to campaigns, build relationships, present Fetch’s offerings, and apply tools and workflows to improve accuracy and efficiency in client delivery. You are expected to learn and leverage AI‑enabled tools and workflows to drive efficiencies, improve data accuracy, and enhance client engagement.

This is a full‑time role that can be held from one of our US offices or remotely in the United States.

• Own individual revenue targets and contribute to pod revenue goals
• Contribute to the retention and growth of clients, supporting the pod in positioning Fetch as a strategic, long‑term partner
• With leadership oversight, manage deadlines and navigate evolving priorities
• Build consultative relationships with mid‑level client contacts by communicating clearly, following through on tasks, and supporting complex account strategies
• Support client engagements by attending partner calls, managing or supporting client touchpoints, and capturing follow‑ups so clients feel consistently supported
• Contribute to partner deliverables such as campaign performance, one‑off requests, and analytics requests
• Assist with onboarding new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Adopt AI‑enabled platforms to ensure precision and efficiency
• Own inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks
• Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision‑making
• With oversight, ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI‑generated dashboards and insights to surface key opportunities
• Translate data and performance trends into clear, actionable recommendations for clients
• Contribute to the preparation and delivery of client presentations and reviews, including QBRs, using tools that improve data visualization and accuracy
• Manage revenue actualizations…