Retail Assistant Store Manager

Retail Assistant Store Manager - 3193 at First Cash

We are currently looking for the right Retail Assistant Store Manager to join our team!

Pay: $15.00 to $18.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% commission on transactions, which could average an additional $2.27 per hour on top of your hourly rate.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance! The actual pay of successful Assistant Store Managers will be based on various factors, such as work location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash, verifying merchandise, and following procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate the store s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure alignment with the store s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with law.
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule including weekends and holidays; 40+ hours per week.
• Computer literate and able to operate Point-of-Sale systems and office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills and cash handling experience required.
• Ability to work independently with minimal supervision; strong work ethic and business sense.

Bilingual applicants are encouraged to apply!

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Payrates will not be below any applicable local minimum wage requirements. Applicants are provided more details regarding the commission incentive plan during the interview process.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees from the second day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; additional vacation after one year; two weeks on…