Fuel Attendant/Customer Service Rep
Job in
Rogue River, Jackson County, Oregon, 97537, USA
Listed on 2026-01-04
Listing for:
H&S Energy Group
Full Time
position Listed on 2026-01-04
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Location: Rogue River
Base Pay Range
$15.55/hr - $15.55/hr
Position SummaryThe Fuel Attendant & Customer Service Representative supports day‑to‑day operations of the store and fueling station. The role ensures safe and efficient fuel dispensing, assists customers inside and outside the store, and maintains a clean, safe, welcoming environment. It combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and Duties- Customer Service & Sales
- Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”).
- Deliver efficient, friendly, and accurate service at checkout and during fueling interactions.
- Communicate promotions, loyalty programs, and product recommendations to customers.
- Provide assistance with fueling, propane dispensing, and other customer needs. Handle customer inquiries or concerns and elevate to management as needed.
- Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations.
- Verify proper fuel types and pump markings to ensure accuracy and prevent contamination.
- Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management.
- Follow all safety protocols, including emergency fuel shutoff procedures.
- Maintain required training and certifications related to fuel and propane handling.
- Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system.
- Perform cash counts, safe drops, and drawer balancing per company policy.
- Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases).
- Ensure compliance with cash‑handling and loss‑prevention procedures.
- Keep both the interior and exterior areas of the station clean and well‑maintained.
- Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner.
- Clean and restock self‑serve beverage and food stations, ensuring freshness and quality.
- Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways.
- Report maintenance issues, pump malfunctions, or safety hazards immediately.
- Collaborate with team members to achieve store goals and maintain smooth operations.
- Assist with deliveries, stocking, and merchandise rotation.
- Support special projects or promotions as assigned by management.
- Follow all company policies, procedures, and operational standards.
- High school diploma or equivalent preferred.
- Previous experience in retail, fuel service, or customer service environment preferred.
- Basic understanding of fuel safety and compliance procedures preferred.
- Ability to complete propane training (as required by state/local regulation).
- Strong customer service and communication skills.
- Safety‑focused mindset with attention to detail.
- Ability to multitask and maintain organization in a fast‑paced environment.
- Dependable, self‑motivated, and able to follow direction.
- Basic computer and POS system proficiency.
- Ability to learn and apply fueling and safety procedures.
- Team‑oriented attitude with flexibility for various duties.
- Frequent standing, walking, bending, and reaching throughout the shift.
- Ability to lift, carry, and move items up to 50 pounds.
- Exposure to outdoor weather conditions, including heat, cold, and rain.
- Regular exposure to fuel fumes and cleaning chemicals (PPE provided).
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Must be able to communicate clearly in person and over the phone.
2:00 PM – 10:00 PM
Seniority LevelEntry level
Employment TypeFull‑time
Job FunctionOther
IndustriesRetail
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External ListingsGraveyard Fuel Attendant/Customer Service Rep.
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