Drains Technician

Roth Home has been serving Portland families since 1976, delivering trusted HVAC, plumbing, and electrical solutions. Known for reliability, award-winning service, and a commitment to community, Roth Home is one of Oregon’s most respected providers. As part of TurnPoint Services, Roth employees benefit from world-class training, mentorship, and opportunities for career growth across 62 brands nationwide. At Roth, innovation and tradition come together to power long-term success.

Join Roth Home — where Oregon excellence builds lasting careers.

Role Overview

• The Drains Technician is responsible for performing diagnostic, cleaning, and repair services for residential and commercial drain systems. This role is ideal for a hands-on professional who enjoys problem-solving, providing excellent customer service, and working with advanced drain-cleaning tools and technology. The Drains Technician clears stoppages, inspects sewer and drain lines, recommends repairs, and ensures each customer receives safe, efficient, and high-quality service.

• Minimum 2 years of drain cleaning, service, or related plumbing experience preferred.
  
  - Licensing:
  Valid driver's license with clean driving record required; plumbing apprentice license a plus.
  
  - Technical
  
  Skills:
  
  Knowledge of drain cleaning equipment (cable, sectional, jetter, camera systems); basic plumbing knowledge.
  
  - Customer
  
  Skills:
  
  Excellent communication and ability to explain findings and solutions clearly.
  
  - Physical Requirements:
  
  Ability to lift 50+ lbs, work in confined spaces, and perform physical labor in various environments.
  
  - Availability:
  Willing to work evenings, weekends, or participate in an on-call rotation as needed.

• Diagnostics & Repair:
  Locate, diagnose, and clear drain and sewer blockages using cable machines, jetters, or camera systems.
  
  - Video Inspection:
  Operate sewer cameras and locators to identify line issues such as root intrusion, breaks, or grade problems.
  
  - Repair Recommendations:
  Provide professional assessments and explain repair options (spot repairs, trenchless, excavation, or replacements).
  
  - Preventive Maintenance:
  Perform scheduled cleanings and maintenance for recurring problem drains.
  
  - Customer Service:
  Communicate clearly with customers about findings, solutions, and pricing; ensure all work is completed to satisfaction.
  
  - Documentation:
  Complete service tickets accurately with photos, videos, and detailed notes in the field software system.
  
  - Safety & Compliance:
  Follow OSHA and company safety protocols, PPE standards, and proper chemical handling procedures.
  
  - Teamwork:
  Coordinate with supervisors, dispatch, and plumbers for complex repairs or follow-up work.
  
  - Equipment Care:
  Maintain and clean drain machines, jetters, cameras, and company vehicle daily.

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role — in the field, office, or leadership — makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid…