Tribal Family Coach; Human Service Case Manager) Salem

Tribal Family Coach (Human Service Case Manager) Salem

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! We are looking to hire a Tribal Family Coach, Human Services Case Manager, in our North Salem Branch office. In this position you will provide support to families transitioning to independence using strength-based, culturally appropriate services. This is not just an opportunity—it's a calling to create meaningful change.

Summary of Duties

As a Family Coach, you will:

• Assist families in becoming independent, healthy and safe through ongoing coaching, collaboration, and coordination.

• Engage families by providing a variety of services including but not limited to: individual and family assessments; identification of goals and a path off state assistance; identification of individual and family strengths; collaboration with other state agencies, community organizations and resources.

• Work with Tribes, Urban Indian communities, community partners, and organizations.

• Conduct interviews to determine family needs and eligibility.

• Develop and maintain a base knowledge of employment services, contractors, and community services to meet the employment needs of the family

• Complete program applications for program benefits and, if eligible, issue appropriate support payments.

• Develop a case plan and identify the family's steps towards self-sufficiency.

• Monitor progress and conditions and make necessary modifications to the case plan.

• Initiate and participate in case staffing, employment readiness, life skills training, and support job search, as needed.

Minimum Qualifications

A valid driver's license and acceptable driving record are required for this position.

• Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

OR

• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;

OR

• An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);

OR

• An equivalent combination of experience, education, and training.

Essential Attributes

We are looking for candidates with:

• Experience supporting families with case management tools and resources in a collaborative working environment.

• Experience explaining complex rules, regulations, processes, and procedures both verbally and in written communications.

• Experience engaging with individuals in a culturally responsive manner that demonstrates compassion, respect, and affirmation of their values and identities.

• Experience using critical thinking skills to make informed decisions based on analysis, knowledge, and professional experience.

Preference will be given to candidates who have documented and demonstratable experience working with Tribal populations and communities.

Attention all candidates! A cover letter is required! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.

Note:

Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

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