Senior Manager, Software Engineering, Auto Retail Lending

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California;
Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

Upstart’s Auto Retail Lending team is on a mission to make it easy, fast, and seamless for car buyers to secure auto loans through our dealership partners. We build the core technologies that power Upstart’s Auto Finance platform, with a focus on driving demand for auto loans by enabling our dealership partners to create, present, and close loan offers with ease.

We design intuitive, stable, and high-impact workflows that integrate directly into the dealership experience. Our north star is conversion rate, turning credit applications into funded loans, through a strong product mix, deliberate engineering practices, and a customer-first mindset.

As a Senior Engineering Manager at Upstart, on the team, you will work closely with cross-functional partners to execute projects across the whole stack. Work very closely with PM and Product designers to deliver the best user experience, both for our internal and external customers. You may currently specialize on the backend or frontend, but you're looking to get your hands into both areas of the stack.

You're eager to learn and grow as an individual and a leader and enjoy helping your team do the same.

• Team Leadership
  • Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions.
  • Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence.
• Technical Leadership
  • Oversee the design, development, and implementation of cross functional projects which drive business outcomes.
  • Ensure the reliability, performance, and scalability of customer facing products, leveraging best practices in software engineering.
  • Collaborate with cross functional teams in Auto & Upstart to ensure alignment with broader engineering goals.
• Stakeholder Collaboration
  • Partner with product manager, product designer, engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure solutions meet business needs and regulatory standards.
  • Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities.
• Project Management
  • Manage project timelines and resources to deliver high-quality product solutions on time.
  • Implement frameworks to ensure efficient project execution and continuous delivery.

• Education & Experience
  • 8+ years of experience developing and maintaining large scale distributed systems in the cloud with a minimum of 2 years managing a team directly
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Experience working in dynamic fast paced organizations
• Technical Skills
  • Experience with Java script/typescript based applications
  • Experience with delivering full stack solutions to customers
  • Familiarity with cloud platforms (AWS or Google Cloud) and microservices architecture
• Leadership Skills
  • Excellent leadership and people management skills, with a track record of building and leading successful engineering teams
  • Strong problem-solving skills and the ability to make data-driven decisions
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders
  • Strong sense of ownership and…