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Customer Service Representative/Data Entry Clerk
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-01-12
Listing for:
Remote Career
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Service Representative/Data Entry Clerk About the job
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Scanning through information to identify pertinent information.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Entering and updating information into relevant databases.
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