REACH Student First Advisor

Overview

REACH Student First Advisor provides advising, support, mentoring, and guidance to students under the Student First initiative. Advisors serve as the primary point of contact for students from admission to completion.

Advisors support students in the creation of an academic and career plan and are responsible for monitoring student progress on their plan, conducting outreach, and providing and coordinating resources, referrals, and support to facilitate student retention and completion and eliminate equity gaps.

• Demonstrates core practice skills such as active listening, use of open-ended questions, summarizing, and reframing
• Creates a welcoming and trusting environment that engages students, placing the student’s unique experiences at the center of the work
• Develops a culture of shared accountability
• Arrives at advising sessions prepared and able to meet students where they are in their educational and career journey
• Applies a strengths-based perspective that focuses on student assets, mapping strengths, and understanding areas for growth
• Fosters advising practices that encourage self-efficacy, self-determination, self-advocacy and accountability
• Provides advising and support services that value diversity and promote equity
• Engages in self-reflective advising practice that recognizes individual, institutional, and societal biases, their historical underpinnings, and impact on students

• Provides specialized advising and support based on student types such as new, transfer, readmit, high school/dual enrollment, international, and military veterans
• Interprets test results and high school transcript information to place student in appropriate level courses using multiple measures
• Reviews and evaluates previous college transcripts, recommends transfer equivalencies, and makes accurate course placement
• Advises students in academic and career exploration, planning, and goal setting
• Teaches students evidence-based goal-setting strategies
• Advises students in creating an academic and career plan
• Collaborates with students in regular and ongoing assessment of goals, plan and strategies
• Explains program requirements, prerequisites, outcomes, and academic policies to students
• Assists student in understanding academic progress, momentum metrics, and rate of pursuit to inform advising recommendations and maintain good academic standing
• Advises students in preparation for selective admission programs
• Advises student in transfer pathways and programs; prepares and educates students on the transfer process
• Administers and interprets career assessments
• Advises student in the selection of academic program and careers pathways
• Educates students on the connection between program selection, employment opportunities, labor market information and trends, and job search process
• Engages in proactive and intrusive advising approaches including caseload management, strategic outreach and engagement, and tracking progress toward goal completion
• Reviews and responds to faculty reports such as mid-term grades, early alerts, and progress updates
• Creates clear and concise case notes, accurately documenting all student advising interactions in EAB / NAVIGATE platform
• Maintains accurate and complete student records as required by laws, policies, and administrative regulations
• Analyzes data to improve workflow, efficiency, and effectiveness

• Conducts intake and assessments to identify student needs
• Assists student in identifying emerging challenges and barriers
• Develops strategies and practices to address emerging barriers
• Provides brief interventions and strategies to support students through a variety of academic and non-academic challenges
• Serves as student mentor, ally, advocate, and on-campus support person
• Collaborates with faculty, administrators, and other professionals to identify strategies to support student academic progress
• Teaches students effective decision-making and problem-solving skills
• Supports students in mapping and developing on and off-campus support networks
• Supports students in accessing on campus resources
• Empowers student to become a…