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Customer Service Officer
Job in
Oregon, Dane County, Wisconsin, 53575, USA
Listed on 2026-01-12
Listing for:
Easypaisa
Full Time
position Listed on 2026-01-12
Job specializations:
-
Finance & Banking
Banking Operations
Job Description & How to Apply Below
- Entertain Customers enquiries related to their account and operational matters.
- Complete customer’s due diligence and manage KYC.
- Meeting the ICFR standards and reporting, as well as keeping data and reports in auditable mode.
- Guide the walk-in customers for loans and deposits to sales office.
- Systematic initiation of Loan / Deposit accounts.
- Ensure completeness of all required documents before account opening.
- Handling of the loan collateral as per bank’s SOP.
- • Guide prospective deposit customers in terms of products and rates and direct them to BM.
- Responsible to update customers’ signatures & snaps through TSI (Telenor Smart Imaging).
- Conduct necessary verifications from NADRA and ECIB loans and account openings (where applicable).
- Assist the Operation Manager to complete the record, inventory management, maintenance of manual registers and reporting at different levels.
- Work as the backup of Cash Officer with full responsibilities as and when required.
• Carry out any other task assigned by Operations Manager. - Incumbent shall be responsible to adhere by Telenor Microfinance Bank behaviors (Integrity & Honesty, extreme ownership, Collaboration & Team work , Customer Focus) in all aspects of his/her work conduct.
- Responsible for managing compliance risk ‘inherent’ in their day-to-day activities, processes, and systems for which you are accountable.
- This includes the responsibility of business lines to own, develop, and update systems, policies, processes, and procedures to manage compliance risk inherent in their day-to-day activities.
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