Eligbility Worker; Public Benefits Specialist

Position: Eligbility Worker (Public Benefits Specialist)
## Eligbility Worker (Public Benefits Specialist)
* Perform eligibility determinations, redeterminations, and periodic reviews.
* Conduct interviews with applicants applying for benefits.
* Communicate eligibility decisions to applicants.
* Provide person-centered services with a trauma-informed approach to identify needs.
* Be responsible for accurate and timely eligibility determinations across the state.
* Create a work environment where everyone feels welcomed, appreciated and valued.
* Participate in professional development opportunities and ongoing education of cultural awareness.
* One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
** OR
* ** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An associate degree in a Behavioral Science, Social Science or a closely related field
** AND
* * six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An equivalent combination of education, training, and experience relative to the class concept.
* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
* Experience adapting communication style to explain complex information such as rules or procedures verbally and in writing to diverse audiences.
* Experience using time management, organization, and prioritization skills to meet deadlines.
* Experience providing customer service that is person centered, and trauma informed.
* Demonstrated experience with technical skills that include basic computer and search engine knowledge, email communication and learning new web-based platforms.
* Demonstrated experience developing meaningful relationships that foster trust, inclusivity, and respect.
** Attention all candidates!*
* ** describe how you meet the minimum qualifications and essential attributes in your application materials.
** Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
** Your application materials are used to determine your starting salary range.
** Please ensure that all education and experience you would like considered are included in your application materials.
*
* Note:

** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
** The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
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