Chief External Affairs Officer Job Oregon area,Wisconsin USA,Government

The Chief External Affairs Officer provides leadership and strategic direction for the District's regional partnerships and economic development, government affairs, customer service, internal and external communications, marketing, and community engagement functions. This position develops, plans, and sets agency strategy, policy, priorities, and budgets for the above areas. Coordinates Tri Met's efforts to demonstrate transparency by establishing channels for effective two-way communication with Tri Met employees, other stakeholders, partners, the public, and the media.

Serve as a good steward of Tri Met by regularly utilizing our transit system to maintain a strong and current understanding of customers' experiences and Tri Met's product and service offerings. Provide recommendations to ensure a safe, and dependable customer experience in our transit system.

The incumbent must have the ability to work any days, hours, or shifts as required by the District. They must be available to respond to emergencies and be on-call 24/7 as it relates to functions within the division.

Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements. Safety is a fundamental value that guides all aspects of our work. Perform related duties as required.

Serve as a good steward of Tri Met and maintain a strong and current understanding of customers’ experiences and of Tri Met’s product and service offerings. Reliable in-person attendance is an essential function of all positions.

Tri Met is an in-person first organization, with a strong emphasis on in-person collaboration, customer service, and safe and efficient operations. Some positions may be able to work up to two days remotely depending on department policy, business needs, and manager discretion.

To learn more about Tri Met and Portland, Tri Met & Portland Brochure.

Provides leadership and strategic direction for the government relations function. Develop strategy recommendations and implement actions related to legislation to support Tri Met services. Provides leadership over the agency's federal, state and local legislative program, funding and revenue advocacy efforts, and lobbyists. Works with elected officials and agencies at all levels of government, fulfilling policy and legislative and intergovernmental initiative and objectives.

Collaborates with Tri Met Board and other executives to actively participate in the development and implementation of the strategic legislation and governmental relations plans and programs for the agency. Keep the General Manager, Board, and executives apprised of legislatives updates.

Provides oversight for advancing the agency's regional influence, economic development initiatives, and external partnerships and relationships with all levels of government, businesses organizations and economic development agencies to support the agency's mission, enhance mobility, and drive regional growth.

Provide leadership over the identification of funding and revenue opportunities for the agency and keep the agency apprised of federal and state legislative updates as it relates to funding.

Lead the partnerships function to build coalitions and establish Tri Met as a trusted partner; conduct an evaluation of the impacts/results of such strategies and recommend new approaches as needed. This includes the design, development, production, and distribution of materials to educate partners on the issues and opportunities facing Tri Met.

Provide leadership and strategic direction to Tri Met's community outreach programs to support Tri Met services and enhance ridership. Establish and maintain effective internal and external coordination and communication with all participants in the…