Sr. Field Service Engineer - Western

Position: Sr. Field Service Engineer - Western US

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Director of Service Operations

The industry leader for quality control and process optimization equipment utilized in the Pulp and Paper Industry is seeking an experienced Sr. Field Service Technician to support our customers in the Western United States. The successful candidate must possess solid electro‑mechanical technical abilities as well as demonstrate excellent communication and customer service skills. In addition, the successful candidate must have the ability to work with a high degree of autonomy and provide our customers with outstanding service experience.

Your

Role and Responsibilities:

• Preventive maintenance, calibration, installation, corrective service and telephones.
• On‑site and remote access support for laboratory and production process testing instruments.
• Service activities must be performed within established ISO certified policies and procedures and documented accordingly.
• Willingness to participate in continuing education and training as needed to meet customers' needs.

The work model for the role is: #LI‑Remote in Oregon (65‑70% travel required in the territory and occasionally other areas) Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role:

• Associate's degree in electrical or equivalent work / military experience is preferred along with a minimum of 5 years related field service support.
• Experience with network support, computer repair and OS restoration as well as software configuration is preferred.
• Knowledge of calibration and electronic test equipment is strongly desired.
• General software knowledge a must (Win
  10, Win
  11, MS Office
  365).
• Ability to travel up to 65‑70%, domestically and internationally with a valid US driver's license and acceptable driving record for the past 3+ years.
• Applicants must possess US work authorization and be able to acquire a US passport.

What's in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options:
  Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D - 100% employee paid up to maximums.
• Short Term Disability - up to 26 weeks - Company paid.
• Long Term Disability - 60% of pay - Company paid. Ability to "buy‑up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
• Parental Leave - up to 6 weeks.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.

Retirement

• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually.

More about us

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