Eligibility Worker; Public Benefits Specialist Bilingual English

Position: Benefit & Eligibility Worker (Public Benefits Specialist) Bilingual English & Spanish Preferred
## Benefit & Eligibility Worker (Public Benefits Specialist) Bilingual English & Spanish Preferred
* Perform eligibility determinations, redeterminations, and periodic reviews.
* Conduct interviews with applicants applying for benefits.
* Communicate eligibility decisions to applicants.
* Provide person-centered services with a trauma-informed approach to identify needs.
* Be responsible for accurate and timely eligibility determinations across the state.
* Create a work environment where everyone feels welcomed, appreciated and valued.
* Participate in professional development opportunities and ongoing education of cultural awareness.
* One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
** OR
* ** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An associate degree in a Behavioral Science, Social Science or a closely related field
** AND
* * six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR
* ** An equivalent combination of education, training, and experience relative to the class concept.
* Experience adjusting communication style, so information is clear and accessible to people with different backgrounds and needs.
* Experience organizing work, setting priorities, and completing tasks on time using effective tools or methods.
* Experience reviewing details and applying policies and procedures to make decisions or solve problems.
* Experience handling sensitive or challenging information professionally while using available resources to support well-being.
* Experience creating clear written documents and explaining information so others can easily understand.
* Duties for this role will be performed in an
** office setting**.
* The work schedule is
** Monday to Friday, 8 am to 5 pm PT**, with possible fluctuations based on service needs.
* Occasional, voluntary, compensated overtime may be available including evenings and weekends.
* You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.
* You may meet situations requiring quick decision-making to ensure your safety or the safety of others.
** Your application materials are used to determine your starting salary range.
** Please ensure that all education and experience you would like considered are included in your application materials.
*
* Note:

** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
** The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
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