Admin Supp. II-Reception and Customer Care, Registrar Office

Admin Support II – Reception & Customer Care, Registrar’s Office

Salary: $35,258.00 – $41,480.00 annually

Job Type: Full Time Non‑exempt Salaried Staff

Job Number: FY2605346

Closing Date: 1/1/2026 11:59 PM Mountain Time

Location: 800 W University Parkway, Orem, UT

Division: VP Student Affairs

The Registrar’s Office is a major hub of campus, providing a wide variety of services to students, staff, and faculty. We are dedicated to building a culture where people thrive, enjoy where they work, and support the core values of Empower Students, Eliminate Barriers, and Embrace Innovation. Now is the right time to join the UVU Registrar’s Office!

We seek a proactive, detail‑oriented, team‑oriented Admin Support II who is student‑focused, caring, collaborative, teachable, and excited by change. Bring your energy and excitement to improve the student experience.

The Admin Support II staffs the Registrar’s Office front desk full‑time, delivering high‑quality customer service. Responsibilities include front‑desk staffing, inventory management, record keeping, basic research, vendor communication, site updates, troubleshooting, document editing and review, and special projects. Additionally, the role involves administering student data system access, processing access requests, conducting access audits, creating and terminating accounts, and cross‑training in department admin duties.

• Provide high‑quality customer service; greet and assist all visitors, including students, parents, university staff, and faculty.
• Manage inventory, maintain records, perform basic research, vendor communication, site updates, troubleshooting, and document editing.
• Administer student data system access, process requests, conduct audits, create and terminate accounts.
• Perform other job‑related duties as assigned.

Graduation from an accredited institution with an associate’s degree and one year of experience, or any combination of education and experience related to the duties, totaling three years.

• Knowledge of department processes, procedures, and policies (training provided).
• Knowledge of FERPA regulations (training provided).

• Excellent customer service skills.
• Proficiency in office methods, techniques, and procedures.
• Record management skills.
• Data entry skills.
• Experience with Ellucian’s Banner student information system.
• Microsoft Office skills:
  Excel, Word, PowerPoint, Outlook, Teams, SharePoint, One Drive.
• Experience with Qualtrics Experience Management Software.

• Remain kind during difficult customer interactions.
• Professionally handle and defuse conflict.
• Perform administrative duties with minimal supervision.
• Prioritize projects and follow through to completion.
• Maintain high attention to detail.
• Work both independently and within a team.
• Accept feedback and adapt behavior.
• Communicate verbally and in writing.
• Think creatively to improve processes and procedures.
• Compromise effectively with teammates.

UVU employment decisions are made based on an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, pregnancy, childbirth, genetic information, or any other basis protected by applicable law.

To apply, please visit