Marketing Business Operations Manager

Department:

10103 Enterprise Corporate - Consumer Experience, Insights & Analytics

Status:

Full time

Benefits Eligible:

Yes

Hou

rs Per Week:40

Schedule Details/Additional Information:

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, , IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation).No

relocation, No Sponsorship or transfer of visa for this position now or in the future.

Minimal travel

Pay Range:$51.05 - $76.60

You will be responsible for driving operational excellence across the marketing organization, including financial management, process optimization, resource planning, agency management and performance reporting.

You will operationalize the portfolio and planning model by ensuring efficient execution, financial discipline, and scalable processes, supporting measurable, optimized performance.

• Financial & Business Operations Management:
  Own budget planning, tracking, forecasting, and reporting while ensuring alignment to KPIs, OKRs, and ROI expectations.
• Process & Workflow Optimization:
  Design and continuously improve intake, prioritization, governance, and workflow processes to increase efficiency and reduce friction.
• Resource & Capacity Planning:
  Lead workforce and capacity planning, aligning staffing, agency utilization, and workload distribution to business priorities.
• Operational Performance & Reporting:
  Develop reporting frameworks, delivering clear visibility into performance, financials, and operational health.
• Agency & Vendor Operations:
  Support agency and vendor management processes, ensuring alignment with contracts, deliverables, and performance expectations.

Bachelor’s degree or equivalent in business, marketing, finance, operations, or a related field

None required

5+ years of experience in marketing operations, business operations, finance, or a related field

Experience managing budgets, operational processes, and performance reporting in a complex, cross-functional environment

Demonstrated ability to translate strategy into scalable operational systems and measurable outcomes

• Strong financial and operational acumen
• Process discipline with a continuous improvement mindset
• Ability to design and scale operational systems and workflows
• Strong analytical, reporting, and data interpretation skills
• Effective stakeholder management and cross-functional collaboration

Education Master’s degree in business administration, marketing, or a related field

Certification / Registration / License Lean Six Sigma, Agile, Scrum, or process improvement certifications

Experience

Experience leading projects in a large health system, healthcare organization, enterprise marketing department, agency, regulated industry or complex matrixed organization

#remote#Marketing Operations

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career…