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Customer Experience Lead — Training & Operations

Job in Orem, Utah County, Utah, 84058, USA
Listing for: ION Solar, LLC
Apprenticeship/Internship position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

ION Solar, LLC is seeking strong leaders to support its growth and success in the residential solar space. The role focuses on hiring and training staff, creating training materials, and ensuring high-quality customer interactions.

You will monitor call and message queues, collaborate across teams, and drive performance with weekly meetings and scorecards. A positive culture and adherence to metrics are emphasized in a fast-paced office environment.

As a Customer Experience Lead — Training & Operations, you will play an important part at ION Solar, LLC in Orem, UT, United States.

The Customer Experience Lead — Training & Operations position in the Sales, IT & Technology field is open for applications.

We have an opening for a Customer Experience Lead — Training & Operations in Orem, UT, United States within Sales, IT & Technology.

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