Certified Pharmacy Technician

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2 days ago Be among the first 25 applicants

$17.50/hr - $21.00/hr

• Assist the pharmacist under direct supervision in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions.
• If PTCB certified, assist and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of pharmacy cash registers.
• Model and deliver a distinctive and delightful customer experience by greeting customers, offering assistance, resolving issues, and ensuring satisfaction.

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with most valuable customers.

• Assist in the practice of pharmacy, in accordance with state, federal, and company policy; review and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Perform duties as assigned, including entering patient and drug information, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine correctness, and checking for possible interactions.
• Assist pharmacists in scheduling and maintaining workflow.
• Report prescription errors to the pharmacist on duty and adhere to Company policies and the Quality Improvement Program.
• Adhere to the Walgreen Co. policy on Good Faith Dispensing during prescription dispensing activities.
• Register all related sales on the assigned cash register, collect and handle cash as required, and assist customers in the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including those to physicians.
• Process (correct and resubmit) manual claims for third‑party prescription services in a timely and efficient manner, and perform other clerical duties as assigned by the Pharmacy Manager.
• Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
• Maintain knowledge of Company asset protection techniques, and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
• Assist pharmacist in administering clinical services, including collecting and labeling blood/urine samples and coordinating clinical services with Walgreens healthcare clinics and external providers.
• Assist in building good relationships with the local medical community, including physicians, nurses, and other healthcare providers through provider detailing and outreach.
• Assist with exterior and interior maintenance to ensure the Pharmacy Department is stocked, clean, neat, and orderly.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

• Earn and maintain PTCB certification through the designated training program or state‑required certification/registration.
• Attend training and complete PPLs requested by Manager and acquire continuing education credits to maintain knowledge and skill in healthcare and pharmacy.

• Fluency in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekends.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer strong math skills for accurate prescription filling, including counting, measuring, and weighing medications.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Benefits:

Salary Range: $17.50 - $21.00/hr

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Health Care Provider