Assistant - HRIS

Join Utah Valley University’s People & Culture (P&C) team and be a welcoming first point of contact for a diverse campus community. This role offers the opportunity to make a meaningful impact by supporting employees, applicants, and the public with essential P&C services. You will provide professional reception support, respond to general questions, and share clear, consistent information about policies and procedures, helping ensure a positive and efficient experience for everyone who connects with the university.

In this position, you will gain valuable experience across a broad range of P&C functions, including employment processes, background checks, federal I-9 compliance, employee benefits, compensation, and employee relations. By reviewing, processing, and routing a wide variety of requests and inquiries, you will play an important role in keeping operations running smoothly while building skills that support long-term growth within a collaborative, student-centered university environment.

• Responsible for managing incoming calls as well as walk-in traffic from faculty, students, staff and the general public. This includes disseminating information, recording, assisting with general questions, troubleshooting, and routing to the appropriate personnel and/or institutional area.
• Responsible for processing background checks, and initiating and following through with new hire paperwork and processing.
• Provide information and assistance to job applicants with respect to the job search and application process; assist applicants with routine questions about job vacancies and application status; refer requests for in-depth job search assistance to talent acquisition team. Follow up with department representatives as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation.
• Provide general information and assistance for all of human resources and refer complex issues and specific questions to subject matter experts (SME).
• Maintain and update UVHire, Background Check, and I-9 information in the HRIS system to ensure proper recording, routing, retention, storage and/or disposition of all documents received by the center, in accordance with established policies and procedural guidelines. Assist various HR areas with special projects or events as assigned. Perform miscellaneous job-related duties as assigned.

High school diploma or equivalent, plus six months of relevant experience.

Two years of paid office experience related to the summary of duties.

• Knowledge of human resources processes, procedures, and documentation, as applicable to a public institution.
• Knowledge of legal requirements for the acquisition and retention of employment and/or contract data and documentation.
• Knowledge of general office etiquette to maintain a professional environment.
• Knowledge of computer software applications and data input, including Microsoft Excel, Outlook, calendaring and Word.
• Working knowledge of automated job application systems and procedures.

• Excellent verbal and written communication skills in order to interact professionally and effectively with a wide range of individuals in a diverse University community.
• Excellent customer service skills.
• Data management and tracking skills.
• Records maintenance skills.
• Skills in the use of personal computers and related software applications.

• Ability to maintain composure in stressful and busy situations.
• Ability to maintain high accuracy and work quality standards.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to work effectively in a team environment.
• Ability to organize and manage workload effectively in order to meet deadlines despite competing demands for time and resources.
• Ability to follow verbal and written procedures and instructions.
• Demonstrated ability to maintain confidentiality.