SaaS Support Engineer - Drive Adoption & Resolve Issues
Listed on 2026-10-15
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IT/Tech
IT Support, Technical Support
CDM Smith Inc. seeks a technically savvy SaaS Technical Support Analyst to resolve customer issues, create knowledge content, and support onboarding and product training. You will partner with Product, Engineering, Sales, and Customer Success to improve adoption, retention, and satisfaction.
Responsibilities include leading Zendesk support, developing self-service resources, and aiding in demonstrations and workshops to ensure customers gain value from our SaaS platform.
The following opening is for a SaaS Support Engineer
- Drive Adoption & Resolve Issues with Trinnex.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the SaaS Support Engineer
- Drive Adoption & Resolve Issues role in the description above.
We appreciate your interest in this position.
Join Trinnex and contribute to our ongoing work.
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