Sales Manager

As a Sales Manager at Havenpark Communities, you will play a hands‑on, tactical leadership role responsible for coaching, motivating, and directly managing a team of Sales and Leasing Agents (SLAs) and National Sales Specialists (NSSs) across multiple regions. Your focus will be on daily engagement, pipeline management, accountability, and driving high‑performance sales execution. You will bridge the gap between strategic direction and daily action, ensuring clarity, consistency, and momentum toward home occupancy goals.

This role is ideal for a results‑driven leader who thrives in a fast‑paced sales environment and is passionate about building teams, removing obstacles, and fostering a high‑energy culture centered around achieving measurable outcomes.

• Team Leadership & Daily Coaching (~40%)
• Maintain daily communication with each SLA to drive accountability and momentum.
• Review sales pipelines and deal cards daily to monitor progress and ensure SLAs are advancing deals appropriately in Hub Spot.
• Reinforce clarity in sales expectations, KPIs, and target outcomes.
• Recognize and celebrate individual and team wins to foster motivation and team cohesion.
• Track and maintain a sales leader board and scorecard to monitor performance and benchmark success.
• Proactively identify and remove roadblocks impeding SLA productivity.
• Build and maintain a cohesive team culture focused on collaboration and results.
• Sales Execution & Pipeline Management (~30%)
• Provide hands‑on support and coaching to SLAs on sales strategy, closing tactics, and customer engagement.
• Ensure pipeline integrity by regularly reviewing lead sources, follow‑ups, and deal status.
• Help SLAs troubleshoot deal obstacles and adjust tactics to improve pipeline conversion rates.
• Partner with the VP of Revenue to ensure alignment on deal prioritization and community‑level inventory strategy.
• Process & Performance Accountability (~20%)
• Monitor daily, weekly, and monthly SLA performance using internal dashboards and tools.
• Deliver structured performance feedback and development plans for underperforming SLAs.
• Collaborate with Learning and Development and Sales leadership on onboarding and ramp‑up plans for new SLAs.
• Ensure that all sales practices comply with company policies, Fair Housing regulations, and applicable state/local requirements.
• Cross‑functional Collaboration (~10%)
• Collaborate with Marketing and Operations to ensure SLAs are equipped with the tools, resources, and support needed to succeed.
• Serve as a communication bridge between SLAs and the VP of Revenue, elevating trends, risks, and opportunities.
• Participate in strategic meetings and provide insights on SLA performance, market conditions, and team needs.

• Ability to travel
  :
  This role requires travel to communities across multiple regions, approximately 50% of the time each month. Additional travel may be required based on organizational needs.
• Education
  :
  High school diploma or GED required;
  Bachelor's degree preferred.
• Experience
  :
  Two plus years in a sales leadership role with coaching experience, ideally in property management, real estate, or in a high‑volume transactional sales environment.
• Physical Demands
  :
  Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training.
• Skills
• Demonstrated ability to lead teams remotely while driving individual accountability and results.
• Strong interpersonal skills—able to inspire, correct, coach, and motivate in equal measure.
• Excellent communication and organizational skills.
• Data‑savvy with the ability to read and interpret sales reports, dashboards, and metrics.
• Additional Requirements
  :
  Able to pass a criminal background check.

• SLAs under your management consistently meet or exceed sales and leasing targets.
• Sales pipelines are healthy, accurate, and advancing.
• Team engagement is high, and turnover is low.
• You are known as a problem solver, motivator, and hands‑on coach who helps SLAs win.